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My designer didn't update the final delivery like I requested
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Question
ethio_delights
First time poster here. I bought services to design packaging, and during the active design process, I switched my packaging size from 2.1 oz to 3.5 oz. I asked the designer to make these changes alongside others (i.e., centering the title, etc.). He delivered the products (3D rendering, PDF, original file, and jpg of the front/back of the design). Since then, I've mostly used the 3D rendering, but now I need the PDF to print my packaging. After careful review, I saw that the designer only updated the original file and the 3D rendering - everything else he provided were old versions/old edits that weren't updated with my new requests. What can I do now to fix this? I've reached out to the designer, but I gave him a good rating online and I tipped him for his services. How can I fix things? I don't have the software necessary to make these changes myself.
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