Please help me for the error .

[zaidurrahaman93]

I mistakly to ask for the phone number & gmail  while talking to Bayer to recover a hacked account . Will there be any problem with my account?

[ana_tomy]

Hi @zaidurrahaman93, sharing or asking for this info is against our Terms of Service, so your account will most probably get restricted and go under review. Please read our ToS in order to avoid any violations in the future, in case the account stays active. Good luck 🍀

[zaidurrahaman93]

2 hours ago, ana_tomy said:

Hi @zaidurrahaman93, sharing or asking for this info is against our Terms of Service, so your account will most probably get restricted and go under review. Please read our ToS in order to avoid any violations in the future, in case the account stays active. Good luck 🍀

Thank you for your kind information.

[uk1000]

4 hours ago, ana_tomy said:

sharing or asking for this info is against our Terms of Service, so your account will most probably get restricted and go under review. Please read our ToS in order to avoid any violations in the future, in case the account stays active.

Though I assume if they were definitely required for the gig to be done it would be okay if the buyer entered them on the order page (not inbox).

The TOS says:

Quote

* Requesting or providing email addresses, third party messaging applications, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted.

* Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page.

Edited May 23 by uk1000