Is it possible to create a new account using the same email address that I used to delete my Fiverr account or Recover the previous account after 1 month?

[umeralijamro6]

Hi, I hope you're doing well.

 

My name is Umer Ali, and I've been having trouble making a new account on Fiverr for the past 3 days.

 

Back on February 3, I deactivated my old Fiverr account with the username umeralijamro. I did this because I wanted to create a new account. The email I used for my old account was [***].

 

Today, March 10, when I tried to make a new account, I got an error saying: "Use a different email/username. This one is not currently available." I think there might be a problem with my old account still being in Fiverr's system. I need to use this email because all my professional stuff is connected to it, and I can't make a new Google account just for Fiverr.

 

Is it possible to create a new account using the same email address that I used to delete my Fiverr account or can I recover the previous account after 1 month?

I'd really appreciate your quick help with this. Thank you for your time.

 

Best regards,

Umer Ali

[williambryan392]

Hello @umeralijamro6,

I removed your email address from your original post. You can't share personal emails on the forum.

You need to contact customer support: support@fiverr.com

You are only allowed one account on Fiverr. I think you should be able to set up a new account, but only after support have confirmed your other account has been shut down. Or contact support to recover the account.

Good luck!