Leaving a tip

[tinatino]

Where is the tipping option after the order is completed? Did something change?

[artisolvo]

I am not sure if something changed or not! I didn't get an order recently. If Fiverr changes its terms of service, Fiverr will notify all sellers. 

[tinatino]

I guess you can't leave a tip without leaving a review?

[ivan_8813]

The tipping period is 7 days so maybe it expired in your case?
Here's the screenshot from fiverr help, maybe you find your answer!

[artisolvo]

Tina, you are right. 

[tinatino]

No, the order was just completed, but there's no tipping option, and it's probably because the review hasn't been left yet.

[smartdezigns]

12 minutes ago, tinatino said:

No, the order was just completed, but there's no tipping option, and it's probably because the review hasn't been left yet.

Question: When did you mark the order complete?

If 1 week has been passed, then there will be no tip option anymore. Else, go back to an Order Page and check there again.

[yourbrandingpal]

1 hour ago, tinatino said:

No, the order was just completed, but there's no tipping option, and it's probably because the review hasn't been left yet.

On the app you'd find the tipping option immediately without having to leave a review, whereas if you are using Fiverr's web UI, the option appears after you leave a review. So you are right there.

[tinatino]

It doesn't show the tipping option right away on the app ://

[yourbrandingpal]

6 minutes ago, tinatino said:

It doesn't show the tipping option right away on the app ://

I meant after approving the order delivery, it still doesn't? 

[tinatino]

11 hours ago, yourbrandingpal said:

I meant after approving the order delivery, it still doesn't? 

no

[yourbrandingpal]

1 hour ago, tinatino said:

no

Oh, then it could be because of the reason mentioned by @smartdezigns

If not that, not sure 😅 sorry I couldn't be of much help 😅

As a last resort, try reaching out to support if you haven't already -> support@fiverr.com

Edited November 3, 2023 by yourbrandingpal

[janyseo333]

I think buyer review is very important for new sellers