My gig has been unqualified from the "Promoted Gig Feature"

[sabbirsakib1]

Hello,

I am a level 2 seller on Fiverr. I am working on graphics design. I was chosen for the "Promoted Gig" feature quite some time ago. But I haven't used my promoted gig feature in a long time because if I make it unqualified, the gig will drop out of the rank.😶 However, I later turned it on, but after doing so, my orders were dropped. Anyway, then I edit my gig, and slowly the gig starts ranking well. Everything was going well, but at the end of November last year, I was suddenly disqualified from the Promoted Gig feature.😑 I talked to customer support. They told me I needed to meet some requirements for the Promoted Gig feature. But I had everything filled up in it. Only this one point do they make:

"You meet additional quality metrics." Which can only be seen by Fiverr.😒

Anyway, two days later, the Promoted feature on my gig was turned back on, and four days later, it was turned off again. I talked to customer support again, but they said the same thing. Then for 2 months, my gig was not in rank, and there was no order.😭

After two months, on the 31st of last month, the promoted feature was turned on again. I also turned it on, and Gig started to rank again. If you search by typing "stationery," my gig would be at the top of page 1. The orders arrived well within 7 days. But on February 8, they made me unqualified again. I can't find my gig after searching for it for 20 pages.😓

Now I want to know why it suddenly becomes unqualified again and again for the promoted feature. Has this happened to anyone else? Does anyone have any solution for this?

Thanks in advance 🙂

[bmcdesign]

According to what i noticed and what i experienced too on Fiverr, there are metric they take into consideration to make your gig active

 

Some people in your niche might be doing better than you or you have some negative private feedback, all those metric are been taken into consideration to rank your Gig, nothing can be done about that, because you have to wait till you have the gig ranking again.

[smartdezigns]

2 hours ago, sabbirsakib1 said:

Now I want to know why it suddenly becomes unqualified again and again for the promoted feature. Has this happened to anyone else? Does anyone have any solution for this?

Hello too

I can see that you have received 4.3 star review from one of your buyer 6 days ago. That might be the reason that you got your promoted gig feature disabled! Secondly, you might have been given negative private feedback too. 

So you need to focus on delivering quality work.

[sabbirsakib1]

22 hours ago, bmcdesign said:

According to what i noticed and what i experienced too on Fiverr, there are metric they take into consideration to make your gig active

 

Some people in your niche might be doing better than you or you have some negative private feedback, all those metric are been taken into consideration to rank your Gig, nothing can be done about that, because you have to wait till you have the gig ranking again.

Thanks for your answer 🙂

[sabbirsakib1]

20 hours ago, smartdezigns said:

Hello too

I can see that you have received 4.3 star review from one of your buyer 6 days ago. That might be the reason that you got your promoted gig feature disabled! Secondly, you might have been given negative private feedback too. 

So you need to focus on delivering quality work.

Thanks for your answer 🙂