Gig deranked from 1st page to the Last page on main Relevant keyword

[pixxel_designs]

I am seller Plus member and my gig has been deranked from first page to the last page. Customer Support said due to some private metrics. This punishment is temporary or permanent? 

 

 

 

[sunboatrecords]

It is not a matter of pages. The search results vary, they are not set in stone. What you see is the result of your Buyer Satisfaction Rate falling below the minimum due to negative private feedback. You have been temporarily flagged as a poor seller.

You have the blessing of being part of seller plus. Work closely with your manager to improve your communication and services.

And as for the ins and outs of the mechanism, this has been answered more times than I can remember.

The buyer satisfaction rate is calculated over a certain period of time. It is not permanent, it is ever-changing.

Bring in local or repeat clients to improve it.

However, this will be of no use unless you address whatever issues are present. Most times, negative feedback is the result of poor communication. Yes, there are 'wackos' out there, but they are rare. Time to take a deep dive and look into what you can improve!

[donnovan86]

I mean you had a negative review. And 2 x 3 star reviews. If customers leave a negative review that might have a negative impact on ranking. They can leave a private review too, and if those 3 star review people left a negative private review, that means you have 3 negative private reviews. That's why you got pushed to the back. It can take 2-3 months for these to not be taken into consideration, until then Fiverr will feature other people that don't have a negative private review. 

[vickiespencer]

13 hours ago, pixxel_designs said:

This punishment is temporary or permanent? 

Typically if you can get some orders and raise your private metrics, it takes about 45 days to get back to where you once were.

[advanceseonahid]

do not  warry brother  please  try  your  best .