Buyer Requested for Unwanted Revision

[techlearnhere]

Hello Everyone I need some advice.
We had a deal with buyer for 2 Apps and I completed and send the delivery now he is sending me 3rd app details and send my order into revision and asked me to make that app in same price, if not he will cancel the order. What to do please suggest me.

[vickieito]

2 minutes ago, techlearnhere said:

Hello Everyone I need some advice.
We had a deal with buyer for 2 Apps and I completed and send the delivery now he is sending me 3rd app details and send my order into revision and asked me to make that app in same price, if not he will cancel the order. What to do please suggest me.

Hi @techlearnhere,

You can respond with @newsmike's words:

Quote

This order is not eligible for cancellation.  If you're not clear on why we aren't able to cancel this order at this point, please note that when you joined Fiverr, you agreed to their terms of service (TOS) and it is very clear as to why this order is not eligible for cancellation. it states, “orders are not eligible to be cancelled based on the quality of service/materials delivered by the seller if the service was rendered as described in the gig page.

https://www.fiverr.com/terms_of_service

You can then redeliver the order.

You, as a seller, do not need to be pushed around or threatened by a buyer. You can open a support ticket with Customer Service to report the buyer's threats here:

https://www.fiverr.com/support_tickets/selling-on-fiverr/orders/current-orders/issue-with-an-order/create-ticket

[techlearnhere]

I have requested for the support but the marked my request as solved

[techlearnhere]

[vickieito]

Hi @techlearnhere - it says you can "create a follow-up" in blue. Click on that to reopen the ticket and share the threats from the buyer with customer support.