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Are Zoom calls allowed before orders are placed?


pradeepcep
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Today I woke up to find the video call option enabled for all buyers in the Inbox, irrespective of whether they are a Business or Select buyer. I don't know if it's because I became a Level One Seller, or because if this feature is now generally available.

@seven_sign Are you able to confirm if Fiverr now offers the video call feature even before an order is placed?

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As I told you on that day!

On 6/21/2022 at 2:52 AM, seven_sign said:

Also, I am happy to let you know that, Fiverr is working on to avail the video calling option for all users within the message before placing an order.

It's in trial stage now and will be available to all soon.

This feature rolling out to all sellers gradually. Still in beta stage.
But happy to see that you've got it already.

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I contacted Fiverr support team months ago about this issue, I'm not sure where the message went to (maybe the topic of the message was something different). 

In short, you will not be penalized by Fiverr if the video call is necessary to get the job started/done.

Basically, you are allowed to video call with your potential clients but you need to make sure not to breach Fiverr's terms of service (i.e. no payments outside of the platform, be professional) 

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