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                                Hi, I am a level 2 seller. I am facing a big issue and I don't understand what to do about the problem.

=> My gig was ranked on the 1st page. Suddenly it disappears. After 1 month it again came on the 1st page now after 10-15 days it vanished again.

I don't understand the fact, Also my promoted gig showed unqualified when the gig disappear and again turn on when the gig ranked. 

Any suggestion or tips?

Thanks in Advance................

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1 hour ago, wp_goods said:

Any suggestion or tips?

In the marketplace, a Gig's position is based on the seller’s performance over a set period. Gig positions are not permanent and can rotate daily. 

There are many factors to take into consideration, some of which may include: 

  • Order cancellations
  • Delivery rate
  • Responsiveness
  • The particular Gig’s maximum number of active orders in the queue, as based on your seller level.  
  • Other Gigs performing at a higher rate.

If other sellers are ranked higher, they may be consistently getting 5-star feedback, delivering on time, communicating quicker, and so on. It all counts. For this reason, ensure that you provide high-quality and original work, avoid late deliveries and cancellations, are responsive, and always remain professional.

The above is from the Help Centre.

 

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