The seller is a scammer

[liolionel]

Hello. Help please

I spoke with a seller and told him I needed a little app. He gave me a general price of $ 60. I placed the order in the meantime, but didn't send him any details about the project (even not the name). So he cannot know what I want to do or have as a result. Considering how complex the project is, when I was writing the requirements, I decided to cancel my order first in order to integrate the seller later by giving him just a specific part of the project.

Now that I want to cancel the project, he refuses each time, telling me that he spent $ 40 to buy something (I have never see) when he hadn't started the project and he hadn't received any details.

So my money is stuck on fiverr. Help me find a solution. This is a case of outright scam. Thank you

[imagination7413]

If the Seller won't cancel, go directly to Fiverr Customer Support. https://www.fiverr.com/support/articles/360048873834-Order-cancelations-and-refunds?segment=buyer

Also, report the seller messages that break the Fiverr ToS.

[catwriter]

In addition to what @imagination7413said, please never place an order until you're ready to send all the details and until you're certain what you want from the seller. Fiverr punishes sellers for cancellations even when it's not their fault.