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  • 2 months later...
Posted (edited)

I had an account with about $2k in it from selling projects and $1200 that I had used to hire someone with. Fiverr deleted my account because they told me my offerings (custom developed stock trading bots) were outside of their terms and conditions even though you can find hundreds of sellers offering this without issue but that's beside the point...

I reached out via email to retrieve my money because I was unable to login. I was told I needed to wait 90 days before they would give me access to my money. Fast forward to today, 120 days have passed and no info or notification from Fiverr about my money. Im really at a loss of what to do as Fiverr support claims there is no way that they can help to get me my funds.

I can't imagine that it is lawful to hold my money from me indefinitely like this. It is theft. I really would hate to pursue legal action to get my money but it feels like it's my only option at this point.

Curious if this has happened to anyone and if they were able to reach a resolution on their funds? Any info or experience that anyone could share would be greatly appreciated!

Edited by trader2424
typo
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Posted
10 hours ago, trader2424 said:

Fiverr deleted my account because they told me my offerings (custom developed stock trading bots) were outside of their terms and conditions even though you can find hundreds of sellers offering this without issue

I've seen other sellers (or wannabe sellers) have gigs and seller access removed, recently, for trying to sell or code bots (perhaps even just certain kinds of bots?). Apparently Fiverr is cracking down on this service, and slowly removing it from their marketplace.

10 hours ago, trader2424 said:

I really would hate to pursue legal action to get my money but it feels like it's my only option at this point.

This is a bad idea. I strongly encourage you not to do this. If there is money to recover, work it out with CS. They are not holding money illegally.

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Posted
10 hours ago, jonbaas said:

I've seen other sellers (or wannabe sellers) have gigs and seller access removed, recently, for trying to sell or code bots (perhaps even just certain kinds of bots?). Apparently Fiverr is cracking down on this service, and slowly removing it from their marketplace.

This is a bad idea. I strongly encourage you not to do this. If there is money to recover, work it out with CS. They are not holding money illegally.

Search Results for "trading bot"
Still 2,154 services are available   :classic_wacko: 
  • Like 12
Posted
3 minutes ago, awesomedeals said:

Still 2,154 services are available

They haven't been caught yet.

21 hours ago, trader2424 said:

I can't imagine that it is lawful to hold my money from me indefinitely like this.

That depends on how the money was obtained. If it was obtained by illegal means, then Fiverr is unlikely to just give it to you.
(I'm not sure whether "illegal" applies to your case, I'm just talking about the rules)

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Posted
1 hour ago, osvald_ua said:

I don't understand why developing bots is against the rules?

Simple, websites don't like bots being created to manipulate how their site functions work. This should be common sense. 

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Posted (edited)
2 hours ago, osvald_ua said:

My friend encountered the same problem he posted his gig developing bots for a crypto exchange and had his account frozen and all his gigs deleted. I don't understand why developing bots is against the rules?

Fiverr has a subcategory of Programming & Tech->Chatbots so they allow development of those (and probably other types of bots - as long as they are okay with what's said in Fiverr's rules and any other relevant site's rules, eg. a bot scraping Linked-in isn't allowed).

I think the crypto exchange/trading bots are being disallowed because of this rule:

https://www.fiverr.com/community/standards/prohibited-services

Quote

Services that can pose financial risks for our users        

 Do not offer or ask for:

  • Services that require getting access to the buyer’s sensitive financial information.

  • Opening, managing, or implementing changes in a financial account. 

  • Providing loans.

  • Trading signals or indicators.

So they probably see trading bots/bots that give trading signals as posing a financial risk to buyers.

Edited by uk1000
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Posted (edited)
12 hours ago, uk1000 said:

Fiverr has a subcategory of Programming & Tech->Chatbots so they allow development of those (and probably other types of bots - as long as they are okay with what's said in Fiverr's rules and any other relevant site's rules, eg. a bot scraping Linked-in isn't allowed).

I think the crypto exchange/trading bots are being disallowed because of this rule:

https://www.fiverr.com/community/standards/prohibited-services

So they probably see trading bots/bots that give trading signals as posing a financial risk to buyers.

 

..........Yea in the IT field chatbots are angels and others bots are Culprit? in nowadays BOTS same as ROBOTS, as Jonbaas said: "websites don't like bots being created to manipulate how their site functions work" then in these days why major big factories using robots instead of peoples?, and these robots are legal, and every person says robots are the future. So why the Bots are not ? As I said BOTS = ROBOTS. So bots are IT Robots, which is the future of IT. in These days websites are shops, offices,  factories, warehouses, universities, and entertainment places. So it also needs software Ro-BOTs as factories need mechanical roBOT for Efficiency in the workplace and to save salary expenses. if mechanical Ro-Bots are right and then why software bots are wrong ???

Edited by awesomedeals
typo
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Posted (edited)
9 hours ago, awesomedeals said:

Yea in the IT field chatbots are angels and others bots are Culprit?

I was saying what I think the rules are (Fiverr's and other sites) and why I thought they decided to remove the trading bot type gig(s) not necessarily what I think is the right/best thing. I think it's bad that Fiverr prevents us doing things like opening tabs too quickly because it thinks we might be a bot if we do. And some things  may be able to run more efficiently if Fiverr did allow us to automate things a little bit (eg. some sort of quick response to messages were it would definitely know the answer or that you are sure is spam).

I think Fiverr probably don't want some bots (trading signal ones/trading bots or gigs that require access to someone's financial accounts) to help prevent being suffering a big financial loss depending on how the software was written (or what happened in the markets). Fiverr probably don't want to be responsible for big financial losses (if that happened) of someone using a trading bot/bot giving trading suggestions. Having gigs were sellers have access to people's financial accounts could also risk fraud and Fiverr probably want to minimize that risk.

9 hours ago, awesomedeals said:

if mechanical Ro-Bots are right and then why software bots are wrong ???

It's not that software bots are necessary wrong. It depends on what they do, and various site rules (if they access those sites) and various laws (including copyright). Some of it can be a grey area (eg. search engines use bots to index sites and that's generally okay, as long as they follow various rules). Some sites may be fine with bots accessing various data as long as the software uses the site's API. Sites will also probably want to minimize slow down of their systems.

So Fiverr wants people to follow their rules and the rules of any sites they use related to their gigs, and the different laws (eg. copyright) and they will also try to prevent financial loss etc.

Edited by uk1000
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  • 3 months later...
Posted

Hi 

I have 4 gigs on fiverr and recently one of the gigs got deleted after 2 month for selling forex bots as fiverr said its not allowed and i didnt get any tos violation warning they just delete the gig only

So the question here if i made another gig for same forex bots is there any risk that they will ban me or they will just delete the gig again? 

Iam level 2 seller 

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Posted
On 2/5/2023 at 8:00 PM, amrfawzyahmed said:

is there any risk that they will ban me or they will just delete the gig again? 

Yes, I think you have a very good chance of getting banned, especially since you are so willing to break the rules again. If Fiverr says it's not allowed, whether you get a warning or not, it isn't allowed. And if you are willing to break this rule again (after Fiverr told you it isn't allowed), who's to say you won't break other rules that Fiverr set up?

Fiverr is already preventing new sellers from opening accounts and have shut down other accounts of leveled sellers with many orders and 5-star reviews because they aren't the type of seller that Fiverr wants on their platform. Don't give them a reason to suspect yours. You are a Level 2 seller with many happy customers - I wouldn't risk it if I were you.

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Posted
10 hours ago, vickieito said:

Yes, I think you have a very good chance of getting banned, especially since you are so willing to break the rules again. If Fiverr says it's not allowed, whether you get a warning or not, it isn't allowed. And if you are willing to break this rule again (after Fiverr told you it isn't allowed), who's to say you won't break other rules that Fiverr set up?

Fiverr is already preventing new sellers from opening accounts and have shut down other accounts of leveled sellers with many orders and 5-star reviews because they aren't the type of seller that Fiverr wants on their platform. Don't give them a reason to suspect yours. You are a Level 2 seller with many happy customers - I wouldn't risk it if I were you.

Thanks for answering 

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