Custom offer price reduces by $1

[bhavya771]

I sent a custom offerof $30 dollars but when the buyer accepted, it shows that the order is for $29. The buyer paid in full $30. 

What should I do and any idea why is this appening?

[imagination7413]

Have you checked your currency settings? You might be on Australian or Canadian dollars. 

Alternatively, it might have something to do with tax. Though, I think that's not calculated until after an order is complete.

[coerdelion]

Yes, I've noticed this happening sometimes - it's probably a  🐛 Keep a close eye on your pricing for custom offers.  When it happens, put the price up using the little arrows next to the price on the offer screen. 

 

[bhavya771]

On 10/1/2021 at 4:46 PM, coerdelion said:

Yes, I've noticed this happening sometimes - it's probably a  🐛 Keep a close eye on your pricing for custom offers.  When it happens, put the price up using the little arrows next to the price on the offer screen. 

 

I am sorry I don't understand. You mean up my custom offer price by $1? 

[bhavya771]

On 10/1/2021 at 6:28 AM, imagination7413 said:

Have you checked your currency settings? You might be on Australian or Canadian dollars. 

Alternatively, it might have something to do with tax. Though, I think that's not calculated until after an order is complete.

I am on INR. 

Yes, tax is collected after the order is complete which s why this confused me.

[anisocialmarket]

talk with CS about this, that has never happened to me