princesskatien Posted May 12, 2021 Share Posted May 12, 2021 Hi, haven’t seen this problem on the forum before so decided to make a post.A buyer reached out to me with a query, but because they are also a seller who is unavailable until the 31st of May, I am unable to answer their query.Has this happened to anyone else? Is there a known way around this?Thank you all! Link to comment Share on other sites More sharing options...
genuineguidance Posted May 12, 2021 Share Posted May 12, 2021 Yes, this has happened when a seller is out of office or has their Gigs paused I believe.You will not be able to contact them until they come back and lift their out of office status on the 31st, so, no there is not workaround.When their out of office ends and you can message them, I would explain what happened and that you were not ignoring their message - that the system does not allow new messages to those out of office. I would also check when you are online to see if they may lift it earlier.GG Link to comment Share on other sites More sharing options...
princesskatien Posted May 12, 2021 Author Share Posted May 12, 2021 Yes, this has happened when a seller is out of office or has their Gigs paused I believe.You will not be able to contact them until they come back and lift their out of office status on the 31st, so, no there is not workaround.When their out of office ends and you can message them, I would explain what happened and that you were not ignoring their message - that the system does not allow new messages to those out of office. I would also check when you are online to see if they may lift it earlier.GGThank you very much. I shall have to just explain once they are back I suppose. Link to comment Share on other sites More sharing options...
genuineguidance Posted May 12, 2021 Share Posted May 12, 2021 Thank you very much. I shall have to just explain once they are back I suppose.Keep checking daily - they may come back earlier so you do not miss communicating with them.GG Link to comment Share on other sites More sharing options...
nukecoderbd Posted June 12, 2021 Share Posted June 12, 2021 Keep checking daily - they may come back earlier so you do not miss communicating with them.GGWill this affect the response rate? Link to comment Share on other sites More sharing options...
perfectdefy Posted November 25, 2021 Share Posted November 25, 2021 my buyer is unavailable till january 31 2023 i an unable to send him message what should i do will this have effect on my response time? Link to comment Share on other sites More sharing options...
amiruix Posted November 25, 2021 Share Posted November 25, 2021 Always check Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.