How can i get Human Response from Fiverr CS

[purplecovetbibi]

I have submitted support ticket but I’m not getting Fiverr Human response, I’m getting fiverr CS automated reply and it’s more than 10 days even i didn’t get Human response. I have noticed in fiverr forum, it seems like top rated seller and only ***** people are getting response. But I need just one time Human response please. How can i get that?

Mod Note: Country/region reference removed.

[skydesigner]

Well we are facing same problem, CS using ready-made template on every message. I asked several times same question and get totally different answer. After everything i asked if i can speak with supervision for customer support my ticked is closed.

[knight_design]

You need to reply after the robot answer. After that you will be able to talk to a real person

[purplecovetbibi]

You need to reply after the robot answer. After that you will be able to talk to a real person

Thank you. I have added reply and could you please tell how long it will take to get real person response?

[knight_design]

Thank you. I have added reply and could you please tell how long it will take to get real person response?

You’re welcome 🙂 It might change but my last ticket got a response a day after I replied.

[purplecovetbibi]

You’re welcome 🙂