itraveldeals Posted August 22, 2019 Share Posted August 22, 2019 When will they finally add these features to Fiverr? I’m sure after all these years, they understand how hard it is to communicate development task only through chat. ■■■■■ is not allowed and WhatsApp is not something I want to do, as I don’t want to share my number with just anyone. Or are there tools available that I’m not aware of? 6 Link to comment Share on other sites More sharing options...
frank_d Posted August 22, 2019 Share Posted August 22, 2019 The video chat feature is only available to Pro sellers currently and only if an order has been placed. (So I can only initiate a video call from the order page)It is pretty basic and quality sucks, I rarely even use it. 5 Link to comment Share on other sites More sharing options...
frank_d Posted August 22, 2019 Share Posted August 22, 2019 I have seen some TRS offering s k y p e consultations, so is it not against TOSOffering a gig that’s facilitated via sky pe is only allowed if:-you contact customer support and inform them about your gig and how it worksAnd-you clearly mention it on your gig’s titleIf you are not familiar with something that can cause someone to lose their account, do not offer advice please.OP was talking about daily communication with buyers and not a service via sky pe.suggesting the use of sky pe to a client or accepting such communication will definitely get you into trouble. 6 Link to comment Share on other sites More sharing options...
bestintheword Posted August 22, 2019 Share Posted August 22, 2019 Offering a gig that’s facilitated via sky pe is only allowed if:-you contact customer support and inform them about your gig and how it worksAnd-you clearly mention it on your gig’s titleIf you are not familiar with something that can cause someone to lose their account, do not offer advice please.OP was talking about daily communication with buyers and not a service via sky pe.suggesting the use of sky pe to a client or accepting such communication will definitely get you into trouble.sky pes k y p ePeople try writing s k y p e without spaces and see the fun :rofl: 2 Link to comment Share on other sites More sharing options...
itraveldeals Posted August 22, 2019 Author Share Posted August 22, 2019 Offering a gig that’s facilitated via sky pe is only allowed if:-you contact customer support and inform them about your gig and how it worksAnd-you clearly mention it on your gig’s titleIf you are not familiar with something that can cause someone to lose their account, do not offer advice please.OP was talking about daily communication with buyers and not a service via sky pe.suggesting the use of sky pe to a client or accepting such communication will definitely get you into trouble.Thanks for the advice. I was pretty sure skp was not allowed. I’m buy the way not a seller but primarily a buyer. So all I place is requests or hit up people in the chat about their gig. But sometimes seller don’t understand my project documents or describtions and trying To explain that via chat is a real pain sometimes. Something like a video chat or screensharing feature would really Improve things. 2 Link to comment Share on other sites More sharing options...
brenna_n Posted August 22, 2019 Share Posted August 22, 2019 only pros can use video chat. It’s safer that way 1 Link to comment Share on other sites More sharing options...
frank_d Posted August 22, 2019 Share Posted August 22, 2019 Thanks for the advice. I was pretty sure skp was not allowed. I’m buy the way not a seller but primarily a buyer. So all I place is requests or hit up people in the chat about their gig. But sometimes seller don’t understand my project documents or describtions and trying To explain that via chat is a real pain sometimes. Something like a video chat or screensharing feature would really Improve things.I am sure they will roll this feature out to all users once it is improved.If you ever place an order with a Pro tier seller you can definitely talk to them via video! 1 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted August 23, 2019 Share Posted August 23, 2019 I am sure they will roll this feature out to all users once it is improved.If you ever place an order with a Pro tier seller you can definitely talk to them via video!am sure they will roll this feature out to all users once it is improved.Noooo, I hope they wouldn’t 🙈 I’m a horrible introvert and it makes me so stressed to talk to people especially if we take into account that not every buyer has a good level of English.And I definitely don’t want that feature because it will be a nightmare. We already have enough buyers asking every 5 min if their order is ready and only can imagine how overwhelming it will get with a video call being available.And adding on top of that: let’s say I have 100 clients every month, then I’ll prefer to have all their requirements written down so I could come back and check every detail instead of trying to remember every call and every detail for each of 100 clients… 5 Link to comment Share on other sites More sharing options...
pyonarts Posted August 23, 2019 Share Posted August 23, 2019 I am sure they will roll this feature out to all users once it is improved.If you ever place an order with a Pro tier seller you can definitely talk to them via video!I am sure they will roll this feature out to all users once it is improved.It would be a disaster if we have video/voice chat features.I’m a horrible introvert^I am also an introvert and if someone wants to talk over calls I would get super panicky which wouldn’t probably leave a good impression. Moreover, I can’t speak English properly. I think I am not the only one who is like that. Hope it won’t become a thing 😭 4 Link to comment Share on other sites More sharing options...
frank_d Posted August 23, 2019 Share Posted August 23, 2019 I am an introvert myself.But I do need to discuss bigger projects with clients via voice or video.Communication is faster, easier, and it helps build trust and rapport.I also keep notes and as soon as the call ends I message the client via Fiverr with a summary of what we said, and what they requested/were we landed. I then request for them to confirm what I typed out so we can proceed.Extra steps? Yes. Bigger projects though.Also other than an initial call none of my clients actually ask for more calls or I even faced any issue with a client bugging me all the time.But I do understand your concerns.Having $5 being able to push a button to call you would be a disaster. 2 Link to comment Share on other sites More sharing options...
itraveldeals Posted August 23, 2019 Author Share Posted August 23, 2019 The workaround I use now is record myself or my screen. And then send the video’s 2 Link to comment Share on other sites More sharing options...
svenabend Posted May 7, 2021 Share Posted May 7, 2021 Hey, for voice and video calls, why dont you guys use tools like Webex, Gomeetnow, Gotomeeting etc? These are easy to use and work well. 1 Link to comment Share on other sites More sharing options...
asynmike Posted July 31, 2023 Share Posted July 31, 2023 Let's hope Fiverr listens to its community and brings these much-needed features onboard soon! 1 Link to comment Share on other sites More sharing options...
zaydanveo Posted August 2, 2023 Share Posted August 2, 2023 I totally agree with you! Video and voice call features would be a game-changer on Fiverr! It's high time we had more interactive ways to communicate and discuss development tasks. Sometimes, chatting just doesn't cut it, right? 1 Link to comment Share on other sites More sharing options...
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