I have added video in my Gig but it is not showing in gigs listing page

[Guest data_entry_geek]

Hello guys,

I have created one gig of data entry 1 week ago. After seeing low impression / conversion rate, I decided to create video for my gig. When I added my video, I got message that It will be reviewed and will be approved under 24 hours. So now I can see my video on gig details page but the real issue that I am facing is that the this video is not showing as default item in gig listings. Even if search my gig, it is still showing the gig image (the one which I used to create gig) not the video preview image. Can anyone help me I can fix video and video preview image in gig listing.

This is my profile page

Thanks

[optinmagnets]

Had the same problem, and resolved it by contacting CS! I still don’t know what caused my video to be “stuck” for a week or so.

[Guest data_entry_geek]

Had the same problem, and resolved it by contacting CS! I still don’t know what caused my video to be “stuck” for a week or so.

Hello @optinmagnets, can you please share the link with me so I can also put my query over there?

[optinmagnets]

Hello @optinmagnets, can you please share the link with me so I can also put my query over there?

Just open a new ticket: https://www.fiverr.com/support_tickets/new?source=help_center

[Guest data_entry_geek]

Just open a new ticket:

Yes got it. Thank you for your help 🙂

[optinmagnets]

Yes got it. Thank you for your help 🙂 Good luck!