shaheerk132 Posted June 25, 2019 Share Posted June 25, 2019 I am facing this problem on my account that the buyer a average review and now he wants to change it but he didn’t know how to do it. Link to comment Share on other sites More sharing options...
hum_on_the_go Posted June 25, 2019 Share Posted June 25, 2019 Best to contact CS, make screenshots of your work and your clients review and send it over. They might able to help you. Good luck!! Link to comment Share on other sites More sharing options...
shaheerk132 Posted June 25, 2019 Author Share Posted June 25, 2019 Best to contact CS, make screenshots of your work and your clients review and send it over. They might able to help you. Good luck!!Sir , CS stands for?And the client is also interested in. Link to comment Share on other sites More sharing options...
hum_on_the_go Posted June 25, 2019 Share Posted June 25, 2019 Sir , CS stands for?And the client is also interested in.CS is Customer Services, good luck!! Link to comment Share on other sites More sharing options...
retoucher_faruk Posted June 25, 2019 Share Posted June 25, 2019 I’ve also faced the same problem. Here is my created topic 👇 Hi, So my buyer gave me a 4.7 stars review. [Capture1] Actually, he /she doesn’t want to give it. Accidentally the buyer does that. Even he/she apologize for that. [Capture] Now my question, is it possible to change the review now? Please share your experience. Answering to your Question, I think this is the best reply from @hanshuber16 Link to comment Share on other sites More sharing options...
hanshuber16 Posted June 25, 2019 Share Posted June 25, 2019 I am facing this problem on my account that the buyer a average review and now he wants to change it but he didn’t know how to do it.now he wants to change it but he didn’t know how to do it.No, it is impossible. All reviews (including “accidental” reviews) are permanent.Even so much as talking to your buyer or CS about it can get you a ToS warning.Heck, there are even forum posts where sellers claim they received ToS warnings because their buyers had contacted CS (even without the sellers’ involvement). So, even if you do not talk to your buyer or CS about it, you can get a warning if your buyer contacts CS about it.In short, do not contact your buyer or CS about it. Also, tell your buyer not to contact CSor worry about the “accidental” review either.Just let it go. Move on. That’s the best/only option you have. It’s not worth the ToS warning.I am sure you wouldn’t want to risk your account by trying to change a single review.Best to contact CSI WOULD NOT suggest that you do what @hum_on_the_go said as contacting them WILL most probably get you in trouble (a ToS warning). Please Do NOT contact CS.@retoucher_faruk Thanks 🙂 Link to comment Share on other sites More sharing options...
shaheerk132 Posted June 25, 2019 Author Share Posted June 25, 2019 now he wants to change it but he didn’t know how to do it.No, it is impossible. All reviews (including “accidental” reviews) are permanent.Even so much as talking to your buyer or CS about it can get you a ToS warning.Heck, there are even forum posts where sellers claim they received ToS warnings because their buyers had contacted CS (even without the sellers’ involvement). So, even if you do not talk to your buyer or CS about it, you can get a warning if your buyer contacts CS about it.In short, do not contact your buyer or CS about it. Also, tell your buyer not to contact CSor worry about the “accidental” review either.Just let it go. Move on. That’s the best/only option you have. It’s not worth the ToS warning.I am sure you wouldn’t want to risk your account by trying to change a single review.Best to contact CSI WOULD NOT suggest that you do what @hum_on_the_go said as contacting them WILL most probably get you in trouble (a ToS warning). Please Do NOT contact CS.@retoucher_faruk Thanks 🙂I want to know what Does ToS means ? Link to comment Share on other sites More sharing options...
hanshuber16 Posted June 25, 2019 Share Posted June 25, 2019 I want to know what Does ToS means ?ToS (Terms of Service) are the rules and regulations that ALL Fiverr users have to follow. Failure to abide by the ToS will result in ToS warnings/account suspension/permanent ban from Fiverr.You can access them here:https://www.fiverr.com/terms_of_serviceFYI, you have already agreed to Fiverr’s terms of service when creating your account. 😉 Link to comment Share on other sites More sharing options...
shaheerk132 Posted June 25, 2019 Author Share Posted June 25, 2019 ToS (Terms of Service) are the rules and regulations that ALL Fiverr users have to follow. Failure to abide by the ToS will result in ToS warnings/account suspension/permanent ban from Fiverr.You can access them here:https://www.fiverr.com/terms_of_serviceFYI, you have already agreed to Fiverr’s terms of service when creating your account. 😉Yes, I do.Thanks Sir Link to comment Share on other sites More sharing options...
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shaheerk132
I am facing this problem on my account that the buyer a average review and now he wants to change it but he didn’t know how to do it.
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