elliott22x Posted November 7, 2012 Share Posted November 7, 2012 I find it is best to have a MS Word file with a generic “Thank you for purchasing my gig” message that I send out on every purchase. I also have a closing message when I send the audio files to my customers which thanks them and asks for feedback if they liked my work.Does anyone else do that? Does anyone not send any communications between the buyer/seller? Link to comment Share on other sites More sharing options...
Guest tn5rr2012 Posted November 7, 2012 Share Posted November 7, 2012 I have a txt file that has my most common answers and replies, cut and paste is my BFF Link to comment Share on other sites More sharing options...
Guest tn5rr2012 Posted November 7, 2012 Share Posted November 7, 2012 You have a fiverr toolbox, I want a toolbox with the fiverr logo on the side Link to comment Share on other sites More sharing options...
elliott22x Posted November 7, 2012 Author Share Posted November 7, 2012 True. I do sometimes edit my auto responses depending on my communications with a buyer. Sometimes you need to say something more. Link to comment Share on other sites More sharing options...
mabelma Posted November 7, 2012 Share Posted November 7, 2012 I also have an auto response, for like when a potential buyer contacts me through message if I read the message and I can help them with their project I’ll send them a message that tells them what to do and what they should order so that they get exactly what they want. Link to comment Share on other sites More sharing options...
adnagam Posted November 7, 2012 Share Posted November 7, 2012 I have a generic response I paste when completing orders and modify it for each order, if needed. Link to comment Share on other sites More sharing options...
Guest tn5rr2012 Posted November 7, 2012 Share Posted November 7, 2012 Reply to adnagam: That is pretty much what I do also, tweeking it for an individual order Link to comment Share on other sites More sharing options...
anarchofighter Posted November 7, 2012 Share Posted November 7, 2012 Totally I have an xls spread sheet with a number of sheets named for the key elements to why someone might get that message. It helps me organize all the messages, save search time. Link to comment Share on other sites More sharing options...
Guest tn5rr2012 Posted November 7, 2012 Share Posted November 7, 2012 You know I think my one simple family tree gig is enough for me, I sometimes wonder how sellers with multiple gigs and extras keep up with all the orders Link to comment Share on other sites More sharing options...
musiclover Posted April 22, 2013 Share Posted April 22, 2013 I send a pdf with most of my orders which thanks them, gives them instructions on how to use their order, etc. Link to comment Share on other sites More sharing options...
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