Can we have an auto responder?

[blackdiamondpr]

I couldn’t agree MORE! I was recently downgrade from a Level 2 seller back to Level 1 because I was 89% out of required 90% for the response rate. This is RIDICULOUS! I can’t answer people in my SLEEP FIVERR! I feel that if they are going to PENALIZE us for response rate, they should take into consideration the fact that people sleep at night and don’t have a human there to instantly reply to inquiries. An auto-responder would at least let our clients know that we are interested in helping them and that we will respond as SOON as humanly possible.

[tee_hi]

I couldn’t agree MORE! I was recently downgrade from a Level 2 seller back to Level 1 because I was 89% out of required 90% for the response rate. This is RIDICULOUS! I can’t answer people in my SLEEP FIVERR! I feel that if they are going to PENALIZE us for response rate, they should take into consideration the fact that people sleep at night and don’t have a human there to instantly reply to inquiries. An auto-responder would at least let our clients know that we are interested in helping them and that we will respond as SOON as humanly possible.

I wholeheartedly AGREE! I have until Feb 14th before they evaluate again, but my current Response Time is 85%, due to waaaaaaaaaay too many inquiries at 2 and 3 in the morning! For the moment, I’ll go ahead and start taking myself “offline” - provided I remember to do so - at night, but I still foresee stubborn buyers who’ll message at night, regardless. The way I see it, if they can see where I live and my time-zone, it’s rude to message me early in the morning.

[uk1000]

I couldn’t agree MORE! I was recently downgrade from a Level 2 seller back to Level 1 because I was 89% out of required 90% for the response rate. This is RIDICULOUS! I can’t answer people in my SLEEP FIVERR! I feel that if they are going to PENALIZE us for response rate, they should take into consideration the fact that people sleep at night and don’t have a human there to instantly reply to inquiries. An auto-responder would at least let our clients know that we are interested in helping them and that we will respond as SOON as humanly possible.

I was recently downgrade from a Level 2 seller back to Level 1 because I was 89% out of required 90% for the response rate. This is RIDICULOUS! I can’t answer people in my SLEEP FIVERR!

To keep a 100% response rate, you just need to respond to the first message sent from every user who contacts you within 24 hours, not instantly.

[arigibson]

Keeping this post alive. Still think this would be a great feature. Fiverr isn’t my primary job, and sometimes it takes me a while to respond, and I get FAQs.

Everytime I got a message from a new customer, I could setup an auto-reply to answer some of those questions. It would be really helpful.

[designeranu]

That’s a good idea. Then fiverr has to remove response time rating too I guess…

How ever I don’t think an auto responder can respond to all messages from buyers! Buyers ask different questions. It can say that seller is not available now .

[gthevoice]

I was recently downgrade from a Level 2 seller back to Level 1 because I was 89% out of required 90% for the response rate. This is RIDICULOUS! I can’t answer people in my SLEEP FIVERR!

To keep a 100% response rate, you just need to respond to the first message sent from every user who contacts you within 24 hours, not instantly.

How does it work in vacation mode?

I’ve had it done one, and still received messages. I replied them, would the score go down if not replied when on vacation mode?

Thanks

[misscrystal]

How does it work in vacation mode?

I’ve had it done one, and still received messages. I replied them, would the score go down if not replied when on vacation mode?

Thanks

In vacation mode the only ones who can message you are those whom you have previously messaged with or contacted you. No newcomers can message you in vacation mode, so since you have already messaged with them, it will not affect your score if you choose to not respond.

[gthevoice]

In vacation mode the only ones who can message you are those whom you have previously messaged with or contacted you. No newcomers can message you in vacation mode, so since you have already messaged with them, it will not affect your score if you choose to not respond.

Thanks so much misscrystal! 🙂

[lukapaunovic]

This is needed so much, because customer don’t bother to go to profile to read ‘vacation mode message’.
I need auto-responder or at least to show them my vacation mode message somewhere in messaging, because they dont go to profile.

[misscrystal]

This is needed so much, because customer don’t bother to go to profile to read ‘vacation mode message’.

I need auto-responder or at least to show them my vacation mode message somewhere in messaging, because they dont go to profile.

Regarding an autoresponder: that won’t happen but it would be cool to have for custom offers at least, a button to push to give one that is pre made.

[rahulgraphics]

This post was created in Nov 2012. Its 2019, and we don’t have such a thing… The post is too old itself.