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Customer Support ignore me

Guest vengradbaskar

By Guest vengradbaskar
in My Fiverr Experience

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Guest vengradbaskar

Guest vengradbaskar

Posted
Posted

I tried to reach customer support 3 times, the first two times they marked my tickets as solved in 10 minutes, without a response. After that i created an another ticket, it says it’s assigned to someone but it’s still marked as open. What can i do? I need they help as soon as possible

Guest merciavideo

Guest merciavideo

Posted
Posted

I tried to reach customer support 3 times, the first two times they marked my tickets as solved in 10 minutes, without a response. After that i created an another ticket, it says it’s assigned to someone but it’s still marked as open. What can i do? I need they help as soon as possible

it says it’s assigned to someone but it’s still marked as open. What can i do?

Wait until they reply - your ticket receipt will show the expected waiting time.

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