james_illus Posted October 26, 2013 Share Posted October 26, 2013 I am so tired of being rejected. When I complete an order and deliver the product, a lot buyer reject and tell me that they need something different, then I have to draw again from the beginning. It’s sometimes unfair at all.Does any body have tips to deal with “rejected” order like that? I would like to hear from you. Link to comment Share on other sites More sharing options...
finalstep Posted October 26, 2013 Share Posted October 26, 2013 You can minimize these significantly by asking the buyer to provide very clear instructions and having them confirm what you will be doing before you start. If you do the job the gig states you will and they reject fiverr will clear the funds for you, but you will risk negative feedback. Link to comment Share on other sites More sharing options...
james_illus Posted October 26, 2013 Author Share Posted October 26, 2013 Thank you so much. Link to comment Share on other sites More sharing options...
seo_teams Posted October 26, 2013 Share Posted October 26, 2013 Asking the buyer a simple art Link to comment Share on other sites More sharing options...
boslass Posted October 26, 2013 Share Posted October 26, 2013 Hi! What I do is this: I send a vague sketch at the beginning of my order (for every order) and ask them if that’s exactly what they’re looking for. At that point it’s usually just “can the hair be longer?” or something, but tweaks are minimal and buyers are pretty happy when the sketches come quickly. But, after that, it goes pretty swimmingly and any adjustments at the end are absolutely tiny, because we’ve already set the outline in stone. If your works aren’t too complex, perhaps try that? Link to comment Share on other sites More sharing options...
ryuken Posted October 27, 2013 Share Posted October 27, 2013 If your order is more than 1 day delivery time then keep your buyer updated by posting on the order page and get some sort of confirmation before hitting delivery option finally. So that will keep them from hitting the reject or modification requested button. Link to comment Share on other sites More sharing options...
james_illus Posted October 27, 2013 Author Share Posted October 27, 2013 The problem is I have to handle dozen of orders at the same time, it’s hard for me to answer everyone and inform them the update. Link to comment Share on other sites More sharing options...
kireno Posted October 29, 2013 Share Posted October 29, 2013 Why not adding one more button such as “Ask for correction/modification” ? This button should not restart the timer, but just slow down the 3-days-after-delivery period. It will be used when a buyer has some minor requests on correction the product. Today, i had an incident when a buyer rejected the order but then was sorry, because he didn’t understand that “Ask for modification” will actually restart the “clock” and make my order’s status as “late”. In such cases i discuss he situation with buyer and if it’s acceptable, i deliver the order again… or a dummy delivery - then while 3 days passing I fix issues and resend the product… but whole this process of discussing + you have to be trustworthy, and your buyer - able to trust at all, is annoying. Link to comment Share on other sites More sharing options...
great_tutor123 Posted November 2, 2013 Share Posted November 2, 2013 Reply to @ryuken: yeah exactly Link to comment Share on other sites More sharing options...
great_tutor123 Posted November 2, 2013 Share Posted November 2, 2013 Reply to @james_illus: I Understand You 🙂 Lol Link to comment Share on other sites More sharing options...
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