maxphotomaster Posted May 26, 2018 Share Posted May 26, 2018 Hi there,One buyer get order and there has no any details for order and he ask only cancel it. can you please tell me there has any way to cancel like this orders without rating up. cuase it can be harm to my gigs and level. please help me to this. this is not my side issue. it is buyer ordered without he don’t want service. please help me… Link to comment Share on other sites More sharing options...
somaginer1996 Posted May 26, 2018 Share Posted May 26, 2018 Unfortunately, there’s no way to cancel without affecting your cancellation rate. It’s an unfortunate flaw of the current system that will hopefully be fixed in the future. Link to comment Share on other sites More sharing options...
maxphotomaster Posted May 26, 2018 Author Share Posted May 26, 2018 Unfortunately, there’s no way to cancel without affecting your cancellation rate. It’s an unfortunate flaw of the current system that will hopefully be fixed in the future.ohh thank you very much…so my rate can be up…sad to here this. thank you for your kindly reply…hope this cancel method be fix fair soon… Link to comment Share on other sites More sharing options...
shubhamdahale Posted May 26, 2018 Share Posted May 26, 2018 Yup As @somaginer1996 Said you can cancel order without affecting cancellation rateHope fiverr will fix this soon for mistakenly placed orders Link to comment Share on other sites More sharing options...
maxphotomaster Posted May 26, 2018 Author Share Posted May 26, 2018 Yup As @somaginer1996 Said you can cancel order without affecting cancellation rateHope fiverr will fix this soon for mistakenly placed ordersThank you very much… Link to comment Share on other sites More sharing options...
sweet2 Posted May 26, 2018 Share Posted May 26, 2018 Hi @maxphotomaster Cancellation will be effected on your profile. But I will suggest you please try to “Mutual cancellation” .it will be better for your Fiverr profile.Happy Fiverr Freelancing 🙂 Link to comment Share on other sites More sharing options...
design_palace Posted May 26, 2018 Share Posted May 26, 2018 I too believe so…mutual cancellation is better. Link to comment Share on other sites More sharing options...
sweet2 Posted May 26, 2018 Share Posted May 26, 2018 I too believe so…mutual cancellation is better.Thank you for believing @design_palace Link to comment Share on other sites More sharing options...
rocks_design Posted May 26, 2018 Share Posted May 26, 2018 Mutual cancellation is best way. Try to communicate with buyer and tell to buyer cancel from their end. Link to comment Share on other sites More sharing options...
maxphotomaster Posted May 28, 2018 Author Share Posted May 28, 2018 Hi @maxphotomaster Cancellation will be effected on your profile. But I will suggest you please try to “Mutual cancellation” .it will be better for your Fiverr profile.Happy Fiverr Freelancing 🙂Thank you all for your kindly replies… I did mutual cancellation.But completion ratings down and canellation rating up… Link to comment Share on other sites More sharing options...
retoucher_faruk Posted May 28, 2018 Share Posted May 28, 2018 Mutual cancellation is best way. Try to communicate with buyer and tell to buyer cancel from their end.@rocks_design can you please tell me what is Mutual Cancellation? Link to comment Share on other sites More sharing options...
rocks_design Posted May 28, 2018 Share Posted May 28, 2018 @rocks_design can you please tell me what is Mutual Cancellation?Please review below article from Fiverr help.Mutual Cancellations: This is one way to resolve an order that both parties can’t agree on. If a Buyer doesn’t respond within 2 days of a seller initiating a Mutual Cancellation, the Gig is automatically canceled.source - https://sellers.fiverr.com/en/article/order-completions-and-cancellations-faq Link to comment Share on other sites More sharing options...
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