abid69 Posted May 17, 2018 Share Posted May 17, 2018 I’ve got an order from buyer, 5 days ago, I am currently working on it, but buyer wants to cancel the order, even 1 day left in delivery.will the cancellation degrade my profile??whats an alternative to save my gig, undergoing cancellation Link to comment Share on other sites More sharing options...
insects44 Posted May 17, 2018 Share Posted May 17, 2018 If you cancel, your cancellation rate will go down:I saw you opened another discussion: I’ve got an order from buyer, 5 days ago, I am currently working on it, but buyer wants to cancel the order, even 1 day left in delivery. will the cancellation degrade my profile?? whats an alternative to save my gig, undergoing cancellation. any suggestion ? 1 Link to comment Share on other sites More sharing options...
woofy31 Posted May 17, 2018 Share Posted May 17, 2018 If you already started the work, you should definitely not cancel, especially if the buyer doesn’t give you any valid reason to do so (just because the buyer wants to cancel, that doesn’t make it a valid reason)You already started working on it, you’re still within the gig timeframe, and the buyer also paid you for your time along with the service.You could ask the buyer to provide a valid reason why you should cancel, and if it’s not a good or valid reason, then you can contact Customer Support and tell them that the buyer is trying to cancel in the midst of the order without a valid reason. 3 Link to comment Share on other sites More sharing options...
abid69 Posted May 17, 2018 Author Share Posted May 17, 2018 If you cancel, your cancellation rate will go down:I saw you opened another discussion: I’ve got an order from buyer, 5 days ago, I am currently working on it, but buyer wants to cancel the order, even 1 day left in delivery. will the cancellation degrade my profile?? whats an alternative to save my gig, undergoing cancellation. any suggestion ? yeah, I actually realized that, It should be in another categoryThat’s why I posted again Link to comment Share on other sites More sharing options...
abid69 Posted May 17, 2018 Author Share Posted May 17, 2018 yeah, I actually realized that, It should be in another categoryThat’s why I posted againIt means, If buyer canceled It,It will not effect my positive ratings Link to comment Share on other sites More sharing options...
woofy31 Posted May 17, 2018 Share Posted May 17, 2018 It means, If buyer canceled It,It will not effect my positive ratingsIt means, If buyer canceled It,It will not effect my positive ratingsIt will not affect your ratings, but it will affect your cancellation percentage, which has similar impact on your profile as negative ratings.You should try to reason with your buyer, explain them that you already started working and that they paid you for your time as well, not just for the service, and that you’re still on time and you won’t cancel without a valid reason 😉 1 Link to comment Share on other sites More sharing options...
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