Buyer gave me 3 star and claims that his assistant clicked it wrongly

[madamwriter]

I did the work for a buyer where really liked my work. He tried to compare the work I did with the previous person he had assigned and said that mine was professional. The problem comes when marking the order complete where he dragged his feet and finally gave a 3 star rate. I asked him where i went wrong but he said that his assistant marked it wrongly.

[juanwriter]

It can happen, just politely ask him to modify the review if it is ok. Never happened to me though, so I do not have the experience on how to do it. But I bet someone here will advise you how to proceed.

[designetoimur]

Select that order … Click on " Visit resolution Center" . .Click on modify feedback

Now your buyer can change his current feedback…But do not try it every time they provide you a low rating ! Best of luck

[madamwriter]

Select that order … Click on " Visit resolution Center" . .Click on modify feedback

Now your buyer can change his current feedback…But do not try it every time they provide you a low rating ! Best of luck

a asfd asdfsa saf asf f.jpg743×316 46.3 KB

Thanks a Lot @designetoimur

[madamwriter]

It can happen, just politely ask him to modify the review if it is ok. Never happened to me though, so I do not have the experience on how to do it. But I bet someone here will advise you how to proceed.

Thank you @juanwriter

[madamwriter]

Select that order … Click on " Visit resolution Center" . .Click on modify feedback

Now your buyer can change his current feedback…But do not try it every time they provide you a low rating ! Best of luck

a asfd asdfsa saf asf f.jpg743×316 46.3 KB

Okay. Thanks a lot. Will do that

[minfas123]

Select that order … Click on " Visit resolution Center" . .Click on modify feedback

Now your buyer can change his current feedback…But do not try it every time they provide you a low rating ! Best of luck

a asfd asdfsa saf asf f.jpg743×316 46.3 KB

I did that once when the buyer said she marked the wrong star.

While doing that i was warned that the search placements of that gig might take a hit

[nikavoice]

Okay. Thanks a lot. Will do that

This happened before, the Buyer stated he had chunky fingers, so it was a mishap. The resolution center worked out well.