minaitstudio Posted April 21, 2018 Share Posted April 21, 2018 Now Paypal dispute is a serious problem. How can we stop this problem?? Link to comment Share on other sites More sharing options...
misscrystal Posted April 21, 2018 Share Posted April 21, 2018 We can’t. Fiverr can’t control Paypal disputes. They happen to every internet business. So best to just accept it.If they are large enough fiverr sometimes disputes them with Paypal. Link to comment Share on other sites More sharing options...
nikavoice Posted April 22, 2018 Share Posted April 22, 2018 Agreeing with MissCrystal.PP disputes are out of our hands. :raised_hands:t4:Read this post 🔻 it’s filled with helpful information. As the issue of Paypal chargebacks has been discussed a lot recently including the horrible situation of a large chargeback for one Forum regular, I decided to spend a bit of time looking into them to see what I can find out, what other freelance platforms do and to try and put together some advice on how to avoid them as much as possible. Brace yourself, it’s a long one! In this post I will be summarizing and clarifying some of the content of other websites and their terms and conditions, for… Link to comment Share on other sites More sharing options...
zeeshanx Posted April 22, 2018 Share Posted April 22, 2018 Sad but this thing can’t be controlled until they (Fiverr) stop supporting PayPal and make their own system. Link to comment Share on other sites More sharing options...
minaitstudio Posted April 23, 2018 Author Share Posted April 23, 2018 Paypal dispute problem in every marketplace. But Upwork and Freelancer .com have different way to handle this problem. Link to comment Share on other sites More sharing options...
shovonboshak11 Posted April 23, 2018 Share Posted April 23, 2018 My question, If other platform can handle it then why fiverr can’t? Link to comment Share on other sites More sharing options...
zeeshanx Posted April 23, 2018 Share Posted April 23, 2018 Paypal dispute problem in every marketplace. But Upwork and Freelancer .com have different way to handle this problem.How they’re handling? Link to comment Share on other sites More sharing options...
minaitstudio Posted April 23, 2018 Author Share Posted April 23, 2018 In that platform, when paypal dispute occurs then the authority contact to the freelancer/seller. If the freelancer/seller give them the proof then they take action and most of the time freelancers get their money back. Link to comment Share on other sites More sharing options...
zeeshanx Posted April 23, 2018 Share Posted April 23, 2018 In that platform, when paypal dispute occurs then the authority contact to the freelancer/seller. If the freelancer/seller give them the proof then they take action and most of the time freelancers get their money back.That’s a good way btw. But on Fiverr… What can I say 😃 Link to comment Share on other sites More sharing options...
sue_mcl Posted April 23, 2018 Share Posted April 23, 2018 Paypal dispute problem in every marketplace. But Upwork and Freelancer .com have different way to handle this problem.Paypal dispute problem in every marketplace. But Upwork and Freelancer .com have different way to handle this problem.Yes it is a problem in every marketplace, but having gone through disputes in general on the other platforms, I far prefer fiverr’s way of working (not perfect, but better). The site starting with f in particular is AWFUL if you have an issue - not just because they take their fee from your credit card before you even start the work! (so if there is a dispute - you don’t just lose your money, it can actually COST you money!) Link to comment Share on other sites More sharing options...
davidstrongvo Posted April 23, 2018 Share Posted April 23, 2018 I have used PayPal for years through eBay and have had wonderful results and they are great about working out disputes. Is there a reason that we can’t call PayPal directly to work out the chargeback? Link to comment Share on other sites More sharing options...
sue_mcl Posted April 23, 2018 Share Posted April 23, 2018 I have used PayPal for years through eBay and have had wonderful results and they are great about working out disputes. Is there a reason that we can’t call PayPal directly to work out the chargeback?I have used PayPal for years through eBay and have had wonderful results and they are great about working out disputes. Is there a reason that we can’t call PayPal directly to work out the chargeback?Because technically the transaction is between fiverr and the buyer - so fiverr needs to challenge the chargeback. Link to comment Share on other sites More sharing options...
davidstrongvo Posted April 23, 2018 Share Posted April 23, 2018 I have used PayPal for years through eBay and have had wonderful results and they are great about working out disputes. Is there a reason that we can’t call PayPal directly to work out the chargeback?Because technically the transaction is between fiverr and the buyer - so fiverr needs to challenge the chargeback.Okay, I understand. They really need to work something out then. Since they are not trying to partner with PayPal, they should probably follow ebay’s example and allow the user to handle the PayPal transaction.That would probably be the easiest method. Works great for them. Link to comment Share on other sites More sharing options...
misscrystal Posted April 23, 2018 Share Posted April 23, 2018 Okay, I understand. They really need to work something out then. Since they are not trying to partner with PayPal, they should probably follow ebay’s example and allow the user to handle the PayPal transaction.That would probably be the easiest method. Works great for them.That would mean we each are using our individual Paypal account on fiverr, instead of fiverr’s Paypal account, to take payments from buyers, which wouldn’t work on fiverr. Link to comment Share on other sites More sharing options...
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