ceneworksmedia Posted October 17, 2017 Posted October 17, 2017 I’ve been on Fiverr for 5 years and I got a warning violation today. I have a perfect 5 star rating and if my buyer isn’t happy I revise as much as possible. One recent buyer rated 4.7 because I didn’t see a question they had asked (even though the answer was on my gig page). To apologize, I offered them $25 their next purchase and the buyer wanted to change it to 5 stars (but it was past the 3 day mark to change).I submitted to Fiverr and got a warning violation. Apparently you can no longer offer discounts in exchange for a higher rating. This is fine, I’m alright with this rule. But I’m not alright with all of a sudden me getting in trouble for something that has been encouraged in the past. I mean 4.7 rating, whatever, I’m totally fine with that, I don’t need it removed. But seriously Fiverr, I clearly didn’t know. I literally handed you the evidence to condemn me lolKinda lame
garythomas9501 Posted October 17, 2017 Posted October 17, 2017 Have to disagree there… There should have never been the ability to offer discounts for a better review. Glad they fixed that. Reviews are based on quality of services provided - not the lure of cash/discounts, that just opens the door for people to buy reviews. Awesome News!😁
eoinfinnegan Posted October 17, 2017 Posted October 17, 2017 This is the reason why I suggest people check over the ToS every so often and/or stay engaged on the forum.This subject has been mentioned quite a number of times here and so it would have prevented the issue from happening for you.Of course, ideally we would all get a notification of a ToS update but that doesn’t happen and so it is up to us to find ways to work around that ourselves. As I say, the forum is a great place to keep up to date unless you are the type of person who enjoys rereading the ToS every 1-2 months 🙂
ceneworksmedia Posted October 17, 2017 Author Posted October 17, 2017 Have to disagree there… There should have never been the ability to offer discounts for a better review. Glad they fixed that. Reviews are based on quality of services provided - not the lure of cash/discounts, that just opens the door for people to buy reviews. Awesome News!😁I did specifically say that I have no issues with the rule itself, just kind of crappy that it came out of nowhere. It was totally allowed and then all of a sudden, BAM, in trouble.I don’t even really care about my reviews, they’ll never go down. It was just more of a courtesy I liked to offer my buyers if they were unhappy.
ceneworksmedia Posted October 17, 2017 Author Posted October 17, 2017 This is the reason why I suggest people check over the ToS every so often and/or stay engaged on the forum.This subject has been mentioned quite a number of times here and so it would have prevented the issue from happening for you.Of course, ideally we would all get a notification of a ToS update but that doesn’t happen and so it is up to us to find ways to work around that ourselves. As I say, the forum is a great place to keep up to date unless you are the type of person who enjoys rereading the ToS every 1-2 months 🙂You’re right, I’m really not active in the community. I work on Fiverr 8 hours a day and the last thing I really want to do at night is go looking around the rules section lol. But good advice for the future. Thanks!
Recommended Posts
Archived
This topic is now archived and is closed to further replies.