zoe_hub
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so previously I posted here about Fiverr support not responding me about my inquiries. My account was flagged and upon inquiring they told me it happened due to location inconsistency or some violation regarding Terms of Service. So i wanted to know that What sort of "location inconsistency" violation did I do? Is it that I had accessed my zoe_hub account from two different cities or I accessed it from two different countries?? And Also i requested them to explain what exact violation of your Terms of Service (https://www.fiverr.com/legal-portal/legal-terms/terms-of-service) did i do??? But support didn't gave a fu*k about my inquiries and kept on closing my tickets. More the 1.5 to 2 Month have passed away and i didn't got my answers. During this time period i was constantly opening tickets and they were constantly closing my ticked without responding me. About 10-15 days ago i stopped opening tickets and today i opened the ticket again. This time the replied me that my account was was flagged "for being connected to another account that was disabled due to violating our policies" what the hell is this, they didn't had answers to my question so these fuckers changed their reasons now. this is really enraging . If there is any professional out there please guide me what should i do. I have attached the screen shots. where previously their reasons were different and now their reasons are different. I have also attached the screenshot of their previous reasons.
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let me tell you my story! About a month ago i opened support ticket regarding an issue. They replied me once with some unclear answers but i had some inquiries and genuine questions which were not answered.. i replied them to seek answers for my questions but 7 days passed away and they didn't responded me! Here you will say you should not have messaged them again and again and should have waited for their response.. My response here is yes i waited for their response but the support team didn't gave a shit about my issue. and then suddenly one day they closed my ticket. This really enraged me and then i kept on opening tickets again and again and they kept on closing my tickets! After some time i got tired and didn't opened the ticket again! More than 20-25 days passed away and i didn't opened the ticket. Then 5 days ago i again opened the ticket, hoping this time i will get their response but they again gave me the same single response that they did earlier, with unclear answers and after that not even a single reply... I talked politely and professionally to seek answers for my question but no response... Finding no other way i came here to report the support service but then i saw other persons are facing the same issue.. i am really pissed and don't know hat to do. have a look at this screenshot i attached , do you think that these question are unnecessary or am i trying to spam them... Read Carefully of my Questions and then tell me if these question need answers or not?
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i completely agree with you! what happened to you is happening to me from the last month. They are closing my tickets again and again and not even responding and closing my ticket...Now some Fiverr a*s lickers @andrewcarpen756 are trying to defend these support motherf*ckers by saying that we are trying to spam or its not nice to open so much tickets and trying to defend it.. let me tell you my story! About a month ago i opened support ticket regarding an issue. They replied me once with some unclear answers but i had some inquiries and genuine questions which were not answered.. i replied them to seek answers for my questions but 7 days passed away and they didn't responded me! Here this a*s licker @andrewcarpen756 will say you should not have messaged them again and again and should have waited for their response..
My response to this person is yes i waited for their response but the support f*ckers didn't respond! and then suddenly one day they closed my ticket. This really enraged me and then i kept on opening tickets again and again and they kept on closing my tickets!
After some time i got tired and didn't opened the ticket again! but 4 days ago i again opened the ticket and they again gave me the same response that they did earlier, with unclear answers and after that not even a single reply... I talked politely and professionally to seek answers for my question but no response... Finding no other way i came here to report the support service but hen i came here , i saw other persons are facing the same issue..
i am really pissed and is there any way i can report a law suite or anything else against fiverr???
@andrewcarpen756 have a look at this screenshot i attached , do you think that these question are unnecessary or am i trying to spam them... Read Carefully of my question and then tell me if these question need answers or not?
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