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atulcodex

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Posts posted by atulcodex

    A buyer exploited me and cancelled the order

    in My Fiverr Experience

    Posted

    3 hours ago, anrabus_25 said:

    Basically, I provided a gig to deliver leads (referrals). I was asked to deliver 20 to 30 leads. I delivered him 27. 

    And you wouldn't believe, he earns $5 for each referral. He made $135 using my service and my charge was only $25. He even sent screenshot of his dashboard.

    Screenshot2024-06-22at00_24_53.png.376befc8745f3d5041db37c339bebaa3.png

    After he got everything I promised, he decided to cancel the order. I rejected the cancellation twice in a row. I was constantly chatting with him.

    Then, all of a sudden, I got this e-mail:

     

    Screenshot_20240623-092611_Gmail.jpg.792f4f75102048d4612ec4ff39ae1be5.jpg

    I don't know how this order got cancelled without my consent. Also, that "click here" does not work at all.

    Such a poor system for workers. I got robbed. This was my first order and he ruined it.

    Help me. What do I do?

    Please contact Fiverr support team or @Lena mam

    Success Score Randomly Changed

    in Starter Questions

    Posted

    3 hours ago, lrm5195 said:

    My success score just went from a 8 to a 7 and based on what I'm seeing, its because of my acoustic guitar gig which is considered "negative impact". Problem is I haven't had an acoustic guitar gig in quite awhile (months) so I'm confused as to why my success score went down randomly. All my other gigs are in the green.

    You have to contact Fiverr team or @Lena mam

    My client left a poor review by mistake

    in Starter Questions

    Posted

    3 minutes ago, donnovan86 said:

    If you tell the client to change his review, it's review manipulation and it will get you in trouble. 

    Reviews aren't generally changed. If the buyer goes to change the review on his own, that might also get you in trouble. I had this happen, and I received an account warning without doing anything or telling the buyer to change the review. So.. the best thing is to reply to the review, tell people it was just a mistake and move on. If you want it changed, there can be consequences.

    Thank you very much

    • Like 1

    Account flag, proves the platform's system faillure

    in My Fiverr Experience

    Posted

    7 hours ago, amine_badri said:

    Hello everyone,


    I have recently received an email from Fiverr, mentioning that I'm no longer eligible for level 1 status. It turns out that my account was "flagged".
    After contacting the customer service several times, and receiving automated responses. An agent explained that the reason is that an account that was "connected" to my account was disabled for violating the TOS.
    I tried to explain to him that I only have one account which is the case for real, while they kept saying that the case was reviewed by a relevent team. 
    My question is, do Fiverr know that there is something called a shared connection, and that multiple devices can have the same public IP address by using the same public WiFi ? Or they are just banning people based on suspicion ?
    I have been working effotlessly on this account for more than 2 years, conforming to the platform's policy, and this is how I am going to be rewarded ?

    It is really annoying when they just ignore your messages and close tickets without responding !!
    If you have experienced a similar situation, please leave your experience in a comment so our voice would be heard.

    image.png.6d783e56d6809af5cc039bcf7bdef318.png

    Contact @Lena or Fiverr support team

    • Up 1

    Hello Fiverr Community! Excited to Join and Learn from You All

    in New Member Introductions

    Posted

    11 hours ago, sanyi_diriba said:

    I'm Sanyi Diriba, and I'm excited to be part of this dynamic community of freelancers. My journey on Fiverr begins with a deep passion for some services i offer on my gig, where I aim to be a best programmer one day and i am offering a Designs works on my Fiverr I am gona put the link below you can order to if you want. I look forward to learning from your experiences, sharing insights, and building meaningful connections along the way. Here's to a successful and collaborative journey on Fiverr together!

    Contact Me...

    Fiverr --- https://www.fiverr.com/sanyi_diriba

    Linkedin ---  https://www.linkedin.com/in/sanyi-diriba-8142912a7/

    All the best

    • Like 1

    Brief Rejected - Reason is contact/payment info or spam

    in Starter Questions

    Posted

    27 minutes ago, bmohammad786 said:

    Hello,

    I submitted a brief to hire someone to help add features to an existing app; however, the brief was rejected with the following reasoning, "It had contact/payment info or spam." Not sure where it's getting this from. It's an in-house developed app for a school that I help run, and we are trying to hire someone to help add new features to the app. I would post the brief in full so that I can get help accordingly, but I'm not sure if there's a place to access rejected briefs either.

    Any help would be greatly appreciated.

    Try again

    How to change "about me" in profile

    in Starter Questions

    Posted

    1 hour ago, brucelia said:

    Dear All,

    I am a new fiverr here. After I finished my profile, realized the part "about me" was not a proper description. when I went back to change it , I found all the other parts such as "image" "display" etc can be modified, but "about me" cannot , anyone know where the entry is to change this item? Thanks!

    Best Regards,

    Bruce

    The following article might be helpful for you:

    Link: https://help.fiverr.com/hc/en-us/articles/4599462511377-Editing-a-Gig 

    Source: Fiverr Help Center > Gigs > Editing & managing your Gig

    Unfortunately, we cannot approve your seller profile at this time.

    in Starter Questions

    Posted

    2 hours ago, deexpert_emon said:

    i just complete my profile yesterday at 3.30 am, 4.06 am saddenly i recieved this kind of email " 

    Hi deexpert_emon,

    We appreciate your interest in becoming a freelancer on Fiverr. To meet the growing demand for high-quality services from trustworthy freelancers, we have carefully considered your profile and service. Unfortunately, we cannot approve your seller profile at this time.

    Thanks,
    The Fiverr Team "

    also Deleted my gig, please help me to find out the problem ? i really don't know why with me........

    Then you have to contact Fiverr support team or @Lena mam

    • Thanks 1

    Fiverr Account verification

    in My Fiverr Experience

    Posted

    13 hours ago, oyedele_azeez said:

    I have an account since 2021 and Fiverr told me to verify my account unfortunately I verified it with my own National Identification Card(NIN) but they don't accept it. Is last year I verified it they have temporarily blocked the account.  

     

    I have contacted them to send send me the link to verify it back but they refused. Can someone help or guide me with this.

     

    Thanks

    Only Fiverr support team or @Lena mam can help you

    • Thanks 1

    Account Flagged.

    in Starter Questions

    Posted

    6 hours ago, timi_animatque said:

    Hello Community, I misplaced my phone and lost access to my fiverr account and finally i am back but my level is displaying "Account Flagged" How can i go about recovering my account?

    You have to connect with Fiverr support team or @Lena mam

     

    • Thanks 1

    I need help to get clients from buying my service

    in My Fiverr Experience

    Posted

    1 hour ago, jayembelenart said:

    Hi, how do I fix clients asking for my email while making payments

    I don't know how to fix my email to be paid from clients, can you help me?

    I don't understand at all how clients can make payment when they're asking for my email to buy my services

    and how to solve this?

    Thank you

    Say it is against Fiverr TOS(terms of services)

    • Like 1

    Fiverr update deleted my profile information

    in My Fiverr Experience

    Posted

    3 hours ago, bizzytip said:

    Sadly, it seems that any new "fiverr update" is just an other step backwords ... now the newly advertised great update, fully deleted my whole profile description!
    Not even mentioning the new levels story anymore, that's useless.

    Please contact Fiverr support team or @Lena mam they will help you

    • Like 2
    • Thanks 1
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