fahimeh22

Yeah definitely

more than 20 five star reviews received after the activation of new level system but still nothing improved. Success score stuck at 4

yeah that's true. Don't know how the system works or is there bugs! If this is the correct system then Fiverr can't retain sellers because this is really frustrating that after performing outstanding for months, the score doesn't fluctuated even a single point. So sellers will definitely try other media to work with instead of Fiverr

My success score is still stuck at 4 for months

I am writing to express my concern regarding the new level system on Fiverr. Despite receiving many new orders and positive reviews since the launch of the new system, my gig success score has not improved. This situation is frustrating and seems unfair to those of us maintaining strong performance on the platform. Fiverr has always stated that recent orders have more weight than previous ones, but it appears the success score is causing significant mental stress for many sellers. Numerous sellers, myself included, are stuck at a success score of 4 despite performing well since the update. The new level system should be more dynamic, allowing sellers to see instant improvements after performing well. From my observations in forums and communities, many sellers frequently complain about their stagnant success scores. If Fiverr remains strict with their current level system, a significant number of sellers may leave the platform due to the lack of mental peace and the inability to get new orders. Many sellers, including myself, suspect that the new level system has numerous bugs, which Fiverr has not identified, leading to claims of negative private reviews. Additionally, Fiverr’s conservative stance on the promoted gig feature is problematic. Sellers who have lost their previous level and are now considered new are not allowed to use promoted gigs, despite having paid for advertisement in the past. This policy is unfair. Access to this feature should be similar to the Seller Plus program, where sellers retain access even after losing their level because they have paid for it. Without the ability to use the promoted gig feature, it is challenging to attract new clients. Fiverr’s decision-making team seems to have overlooked this simple but crucial point. Moreover, Fiverr’s claim that the new level system is stable and considers long-term data. Giving a one-month grace period to use promoted gig feature to sellers to get back on track is also a very short time and not sufficient. This is a very shortsighted decision, unexpected from a leading freelance marketplace like Fiverr. It is evident that trust in Fiverr among sellers is declining. If my success score does not improve and I cannot use the promoted gig feature, sustaining my presence on Fiverr will be impossible. I have already experienced a significant decrease in orders since I became ineligible to use promoted gigs a week ago. I am not alone in this crisis; many Fiverr sellers are in similar danger.

I was facing the issue. The public review appears 5 to 20 minutes later.

As new sellers (who dropped from levels 1 and 2 and were using the promoted gig feature) are no longer able to use this feature, Fiverr will lose significant revenue from these sellers. What do you think about this? Will Fiverr change their rule and allow new sellers (who previously used the promoted gig feature) to use it again?

It's true. I always believe in quality. That's why I never take tons of order, while many sellers in my niche are working in a very low price, deliver less quality product and surprisingly most of the buyers leave positive feedback!

Though I have delivered several outstanding orders, but my ss is stuck at 4 for months. What about yours?

The new level system is the worst decision they have ever taken

I think 90% sellers are thinking the same as me! What about yours?

Nothing will improve until your team will fix the bugs inside the new level system. I also lost my level. Though I am getting lots of best reviews but the score doesn't improve. You know I am not the only one who is suffering because of this. There are lots of sellers are suffering now. FIverr will also suffer that's for sure!

same issue. Success score stuck at 4. Now also ineligible for promoted gig. This is how Fiverr will lose their great sellers forever. The model of the new level system they developed sure have some bugs and they can't find it!

Fiverr's new level system can only eradicate it's great sellers from the platform with no reason. Fiverr will suffer for sure!

Same here. What can we do now? How can we get new buyers? It will create a huge decrease in the revenue of Fiverr as most of the promoted gigs are ineligible to promote now. How Fiverr will take this?

Did anyone see any update regarding the promoted gig eligibility?

I feel the same

same thing happened to me

Although I have lost my level due to the new system, Fiverr allowed me to use the promoted gig feature for 2 months. That time has now ended, and as a result, I no longer have access to this feature since Fiverr didn't extend the grace period. For your information, I received many orders and numerous 5-star reviews during this period. However, my success score did not increase. The system seems flawed because, despite receiving several positive feedbacks, there has been no improvement in my success score. One of my gigs, which was promoted, consistently ranks at the top of its niche. It is really unfortunate and unfair for a seller like me, who frequently receives orders and has achieved 98% positive reviews, to be removed from the marketplace while lower-priced sellers are promoted. This situation creates difficulties for both me and Fiverr. If I can't use the promoted gig feature, Fiverr will lose revenue, and sellers like me will seek other platforms or media to work with clients. Fiverr was once a great platform for freelancers, but it is deteriorating.

Although I have lost my level due to the new system, Fiverr allowed me to use the promoted gig feature for 2 months. That time has now ended, and as a result, I no longer have access to this feature since Fiverr didn't extend the grace period. For your information, I received many orders and numerous 5-star reviews during this period. However, my success score did not increase. The system seems flawed because, despite receiving several positive feedbacks, there has been no improvement in my success score. One of my gigs, which was promoted, consistently ranks at the top of its niche. It is really unfortunate and unfair for a seller like me, who frequently receives orders and has achieved 98% positive reviews, to be removed from the marketplace while lower-priced sellers are promoted. This situation creates difficulties for both me and Fiverr. If I can't use the promoted gig feature, Fiverr will lose revenue, and sellers like me will seek other platforms or media to work with clients. Fiverr was once a great platform for freelancers, but it is deteriorating.

Although I have lost my level due to the new system, Fiverr allowed me to use the promoted gig feature for 2 months. That time has now ended, and as a result, I no longer have access to this feature since Fiverr didn't extend the grace period. For your information, I received many orders and numerous 5-star reviews during this period. However, my success score did not increase. The system seems flawed because, despite receiving several positive feedbacks, there has been no improvement in my success score. One of my gigs, which was promoted, consistently ranks at the top of its niche. It is really unfortunate and unfair for a seller like me, who frequently receives orders and has achieved 98% positive reviews, to be removed from the marketplace while lower-priced sellers are promoted. This situation creates difficulties for both me and Fiverr. If I can't use the promoted gig feature, Fiverr will lose revenue, and sellers like me will seek other platforms or media to work with clients. Fiverr was once a great platform for freelancers, but it is deteriorating.

everyone please upvote this topic so that Fiverr team could see this

So we generated revenues for Fiverr and now they are destroying us. Very good gift from FIverr

The new level system is one of the worst decision FIverr has even taken. It will not bring positive neither FIverr nor Sellers

same thing happened to me. I don't know what to do in this situation, but this will lose the revenue of FIverr since most of the sellers are not being able to promoted their gigs anymore.