gfx_sector

Did you got any update? And did you do anything in this regard?

Hi, My account was hacked and an order was placed without my consent, hacked sent spam messages to my client. But I noticed it and sent a ticket to fiverr C.support. They canceled that order and told me that they were disabling my account temporarily to look into it. After that they asked to confirm the verified phone number with Fiverr, security questions, and withdrawal method ID, I sent them all the things in that Ticket. They asked my ID verification by CNIC and Selfie, I did, My account got verified. But after that It has been 4 days from hacking, there is not any update, my gigs are denied, inbox is restricted, account is temporarily disabled. That disputed ticket is open but has not reply from CS after asking about verification , but the other tickets that I sent are answered by bots( Your account is under review) What should I do? Just wait?

Hi, I have recently matched the criteria of a level 1 seller, so on the next evaluation I would be a level 1 seller. So yesterday( the day when I completed the level 1 seller requirement) I checked the keyword on which my gig was ranking on the 1st page in the 1st row, and I was shocked that my gig was not there, even my gig is just vanished or absent from that keyword. It's very strange, that before that my impressions were 300-400 but they come to 150+ something, and today I just received 47 impressions. One more thing is that the gig has 8 orders in queue. So what can be the reason behind that?