Email Follow Ups

[purpledog32]

Since being on Fiverr there have been times when a buyer will email me asking about rates etc. I respond back with the info and in some cases the seller will say they will submit an order that day. When I don’t receive an order in 24hrs…I will send a follow up email nicely asking if they have submitted a gig request. Do you think this is the right move or should I just assume they changed their mind? I don’t want to be pushy or look hard up for work.

[kreativa]

That’s a very clever move to do. Even better, I send them custom offer with the gig selected so they can order right away 🙂

[Guest claudiucampean]

I send to a customer offer is the best way. Have patience in your case. Good lock.

[david388]

Reply to @kjblynx: I think you may be the one who misread something here. Please re-read what @claudiucampean wrote, and remember to be respectful of fellow members on the forum.

[david388]

@purpledog32, I think you did the right thing. A gentle reminder is never a bad idea, and as @kreativa, @claudiucampean and @silberma1976 have added, a custom offer is a wonderful way to make it easier for the buyer at the same time!

[abidagfx]

send him custom offer. simply tell him Hi, its custom offer i sent, we already talked about this job. you can accept this offer so order will be placed and i can start work on your project right now.

Thank You.

[julipalmer7]

I dont do the custom offer Id rather send a message asking if they are still interested, in most cases they dont respond what I have found amazing is that long after when I have messaged them some will respond or even order.

[sincere18]

I think you should send one follow-up email like you are currently doing, and then just forget about it and move on.



Remember you are now somewhat in the business of sales. And in sales it’s 9 no’s for every 1 yes. Meaning that buyers will go and get quotes from lots of people but not always place an order. Some say they will just to be polite because they do not know how to say no. Just because someone asks for a quote doesn’t mean they will actually buy.



Though if you are saying that you are consistently getting requests from buyers for a quote, they say yes, that sounds great, but then never order…well, if it is happening alot in that order, then there might be something else you want to look at maybe in how you are presenting the quotes or take notice if the buyer is a scam person in some way, not sure.



But if you give out lots of quotes and just don’t hear back, that’s normal business anywhere. And is part of doing business, meaning taking the time to quote jobs.