Use picture as gig image instead of video thumbnail?

[themerkabah]

Hello, Fiverr friends. I have a gig that has both a video and an image. Right now the video shows up as the gigs thumbnail. Is there a way to have my video but still use the image as the primary thumbnail for my gigs description?

Thanks!

[alysmcdonough]

Contact customer support. I’m not sure if they will change it in this instance, but I was able to get them to change the frame of my video so I got the thumbnail I wanted.

[themerkabah]

thank you