Forget Security

[umargazar]

I have to withdraw my $6500 earnings. The Fiverr team is saying when I tell them the security answer then they'll allow me to withdraw earnings I want to change the security answer of my Fiverr account.  I have given these options to Fiver support team.
1-ID Card
2-Phone Number
3-Registered email
4-Face verification
I have given these options for verification to the Fiver team but all in vain. They are not going to sort out this matter for me. They are demanding gin and again security answer I set up things in 2020 it's been a 4-year-old memory that is very hard to remember. Do you guys have any other way to get a solution of this.

Thanks,
Kind Regards,
Umar Abdullah

[rawque_gulia]

7 hours ago, umargazar said:

Do you guys have any other way to get a solution of this.

There's only one way: Customer Support.

All you can do is convince them by using the right choice of words -- or guess the security answer. Even if you're not completely sure, try guessing 3-4 answers and send them to customer support, explaining that you don't remember the exact answer but here are the guessed answers that you might have put.