Scam $500

[blingpainting]

We were to register 2 US TM and found a seller who told that she could help with it. We placed an order and transferred $500 to her payoneer account (because USPTO requires the application through attorneys). However, she kept on using different excuses, such as the USPTO's site was upgrading, we needed to wait for a few more days and so on. Finally, she canceled the order and did not reply at all, either through whatsapp, or email. We only have her email address, WhatsApp number and Payoneer account. Is there any resolution for us to try, to get the money back?

[ana_tomy]

5 hours ago, blingpainting said:

We were to register 2 US TM and found a seller who told that she could help with it. We placed an order and transferred $500 to her payoneer account (because USPTO requires the application through attorneys). However, she kept on using different excuses, such as the USPTO's site was upgrading, we needed to wait for a few more days and so on. Finally, she canceled the order and did not reply at all, either through whatsapp, or email. We only have her email address, WhatsApp number and Payoneer account. Is there any resolution for us to try, to get the money back?

Hi there, sorry to read about this experience. You should know that you've violated Fiverr's Terms of Service multiple times and since you've gone outside the platform both for communication and transaction, there's not much that can be done. Did you place the order through Fiverr? You can report the User to the Customer Support team, however, it's best to try and get your money back by disputing the transaction with your bank. Good luck 🍀