Success Score Dropped

[momaidi]

Dear all,

I am Level 1 seller with 44 orders completed and all 5 stars.

My success score is 6 since the new update, I am eligible to reach Level 2 but only success score is 7 required.

I have good communication with clients, have no order cancellation but today I see my Gig success score is 4.

What is the reason of this? I was thinking it may increase as there is nothing negative, I see communication and conflict free orders as negative impact under Gig.

I really lost my way, what should I do? Totally lost, I read all tips, all details about success score but nothing is working, for me it never increases.