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  1. momaidi

    Unwanted order

    Dear all, I'm in trouble with my repeated client if anyone provide me a good suggestion My repeated client asked me for translation of a file having 46 pages, my price was high and at the end, we agreed on very less amount (I just told him that I will ignore all formatting), we agreed, and he accepted my custom offer. After he placed the order, he told me I need this in two languages which is impossible to be covered with the amount he placed me order, now I have lost my way, he is my repeated client, I asked him to revise the offer, but he is ignoring me, he is just saying deliver me quality work else we will stop working with you. Is CS team the only way here to cancel the order (I know even with CS order cancellation; my account will be affected) I need a suggestion please.
  2. Yes, paused Gigs are also counting in the number of Gigs you have. You can delete that and then you will be able to publish new Gig.
  3. Hey, It doesn't mean that reaching level 1 and using promotion of the gigs will make you the only choice for buyers 😄😉 You can see in community even TR sellers are struggling with getting orders, it's common that sometimes we should be patient to receive order, you are not the only level one seller in your category. Be patient, you will receive orders soon.
  4. You are in trouble here, you shouldn't have submitted personal information which is against TOS and your account may suspend permanently, I am in translation too and in first days of joining Fiverr, I was receiving 10+ messages from random people who were inviting me to email or telegram but I have never did it and it is clear that it's scam and that is why you are seeing them blocked in few minutes. About telegram messages, it's useless to post here, no one can help you.
  5. You have completed an order with a positive review 3 months ago and I believe you will receive more You just need to wait and be patient, you are providing SEO services while I am doing translation! The service you are providing is not limited to a country, everyone around the globe can do it if they have its full knowledge while I am providing translation service limited to 2 countries maybe and it is easy for me to get orders and find new clients compare to you. I see thousands of sellers in SEO, many sellers with thousands of projects so, it is common buyers won't risk in using new seller instead of expert in thousands of projects and here you just need to be unique and different than others in the same category. In short terms, I am having hundreds of sellers in contest, and you are having thousands so, there is a big difference, and you just need to focus on your goals and never quiet! Your time will come and make to use it in best possible way.
  6. This email made my day! It's not every day you make it to Level 2! It toke me 10 months to achieve this title and of course it isn't something easy to achieve, it needs efforts and sleepless nights to get each single order you get chance for, but honestly I am very happy today and I would like to share you a short story of mine that would give you all a hint to never quite and always handle challenges in best possible way. In the beginning of April, I had only 12 completed orders and I got many chances and received 40+ orders in 20 days only, it was like a dream, every day I was receiving 2 orders on average, I was delivering high quality translation service and suddenly a client left me 1.7-star review after completion the order. I totally lost my way, my success score dropped to 4, I was on low performance, and everything changed in a single day, I wasn't receiving orders like before and there was no new client as all gigs moved to last pages of the search, I never quitted and I was saying I can do it, I can sort it out. Few days ago, after 20+ days I received a message from a client and it was good, I managed everything and brought my Gigs back to the first page, I don't have orders like April today, but it is enough that my account is not down like before, I have hope and I have enthusiasm to move on. I managed to make my success score back to 7 and today I made it to Level 2. As a short text, I would say never quiet, I know new level system is not something we all wanted and specially success score is a headache for every seller, but we can make it, we just need to have quality deliveries and never say "I can't".
  7. You can check out the forums, there are several discussions made already about using VPN But as a short answer I would say, it isn't allowed and it leads to account suspension.
  8. Hey, Good day, as per my experience it is taking time to see changes in success score, but it is worth mentioning that public rating isn't the only factor in defining your success score, I believe private feedback which isn't visible to us (sellers) is the most important factor. But it is taking time, your general, success score won't change every day, it probably takes more than a week to take effect.
  9. Thank you! I would like to have some real experience of those who already joined seller plus, I have read some articles about it but need some advice from seller plus members.
  10. Definitely Yes! Never lose hope, it will take some time, but it isn't something impossible, wait and be patient, few quality deliveries will make difference.
  11. Hey everyone, My below query is regarding seller plus. April was the best month for me as I did over 40 projects with positive reviews and recently, I see my account is not like before anymore, I am not expert to be honest to find out what really happened and then a way to overcome the issue. What I meant is, what features does seller plus have, if I am facing such problems/issues in Fiverr, will seller plus be helpful? In terms of gigs what features will I have If I join seller plus? Thank you
  12. Your words don't make sense, you know better using two accounts are not allowed, you should be honest in sharing your details if you need any suggestion from community! The only advice you can get is to have quality deliveries and try to have client satisfaction, we have private feedback to Fiverr from buyer side, if you have all positive reviews, it doesn't mean there is no issue, if Fiverr receive negative private review that will surely affect your account.
  13. Hey Alexis, I had the same experience with a buyer where everything was good but due to nationality he rated me with 2-star and a very negative feedback on my profile which really affected my account, I wish we had that option but there is possibility and we should just let it be. There is nothing that we can do and I believe CS team will also not help you in this regard as in very special circumstances they will accept your request for review modification but in this scenario which you have mentioned there is 0% chance of modifying your account unfortunately! 😞 Let's hope if we get this option in future!
  14. Sorry to hear that! I suggest you contact CS team and write them all details about your project. If you cancel it through resolution center, it will badly affect your account so, try if you can avoid cancellation by convincing your buyer or if you couldn't contact CS team, they will cancel it without affecting your account but still I heard it is affecting even if CS team cancel it.
  15. In less than a year since joining Fiverr in August 2022, I've accomplished a significant milestone as a freelancer. Despite seeing others struggle with finding projects, I managed to complete 56 orders and earn over $2000 within these nine months. This success has allowed me to reach Level One status, and I'm on track to achieve Level Two soon.
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