Clients request to change colors in logo

[designmarjolein]

Hi fellow logo designers,

I receive quite some messages from people interested in my logo on Fiverr Logo Maker, but for them wanting different colors.
Since this is something that they can easily do themselves, I always tell them "When you click 'buy & download' you can edit the colors (and even the design itself) exactly to your liking". But for some reason this is not clear to them without me telling them.

Do you receive these same messages as well? And if so, what do you tell them?
I think it would be a good idea for Fiverr Logo Maker to change the button, or add a little subtitle before the ordering process. So people can easily spot that they can make changes to the design themselves.

Curious for your thoughts!

Edited April 12 by designmarjolein

[Logo Maker Team]

Hey @designmarjolein!
Thank you for the feedback. We did change the wording in the packages page not too long ago to address this but we will think of more ways to tackle this. For now you can always send your buyers to our tutorials or customer support 🙂 

Edited April 14 by Logo Maker Team

[designmarjolein]

17 hours ago, Logo Maker Team said:

Hey @designmarjolein!
Thank you for the feedback. We did change the wording in the packages page not too long ago to address this but we will think of more ways to tackle this. For now you can always send your buyers to our tutorials or customer support 🙂 

Ooh I didn't know about the tutorials page, I'll definitely send this link to them as well. Thank you!

[aminul_design]

Yes, I've had similar experiences with clients wanting color changes after seeing the initial logo. I usually explain the same thing about customization options upon purchase. Adding a note before ordering sounds like a helpful idea to make this clearer for everyone. It could save time for both sellers and buyers. What do you all think?

[shaon_design]

In my experience, clients often inquire about color changes for logos even though customization options are available upon purchase. I find it helpful to remind them of this feature. Introducing a note before ordering could indeed prevent misunderstandings and improve the overall experience for both sellers and buyers.

[raff_cv]

That is a great thing you did