Success Score "Effective Communication"

[momaidi]

Hello Everyone, 

Will you please recommend any tips for increasing the success score of my Gigs.
I have translation services and I try to have long conversation with my client each time during the project but still for all my Gigs I see 5 Success score and Room for Growth in Effective Communication.

What is the solution for this? Should I chat in order chat page or the Inbox is Okay?

Struggling with this issue since long, I see difference in Delivery time but no + point in Effective communication.

Thanks

[smartdezigns]

5 hours ago, momaidi said:

Hello Everyone, 

Will you please recommend any tips for increasing the success score of my Gigs.
I have translation services and I try to have long conversation with my client each time during the project but still for all my Gigs I see 5 Success score and Room for Growth in Effective Communication.

What is the solution for this? Should I chat in order chat page or the Inbox is Okay?

Struggling with this issue since long, I see difference in Delivery time but no + point in Effective communication.

Thanks

Hi too

Check the following the link. It has your answer:

Link: https://www.fiverr.com/cp/success-score-explained

Source: Fiverr.com

Almost 80% of the sellers have this issue. Chat with your buyer via Order Page if you have an active order.. 

 

[lamspyrou]

Have they admitted that it's a glitch that the 'Strong Negative Impact' is showing on almost all of the seller's Client Satisfaction part ??