Your account is being reviewed

[soikotdesign]

I got these messages from Fiverr this evening. They removed all my gigs. There is only one gig active but all others have been removed from my account. I have been using the promote option since November. I am always trying to open my Promote option. Today I was out of my office when I returned to my office and I saw a notification on Fiverr. I saw my promoting option is unqualified, I am thinking, It's a very common issue. After 2min later I got another message on my Fiverr. When I read the message very carefully. fiverr says that I am using a copy design form somewhere. I didn't copy any design from another source. I have deep knowledge of creating a unique logo design. I have been working as a graphic designer since 2016. I have more than 7 years of experience. I know which ones will copy and which ones won't. I don't know if someone is reporting it intentionally. My ID has been reviewed. I don't know what to do. I am completing 70 orders in the gig where the report is coming. my gig wasn't ranking for more than 8 months gig. I have completed more than 800 orders so far. I am always doing creative things and I do not copy from another source. I know it's very good, which design will be copied. I have worked with a few clients in this gig that have already been removed. What shall I do now? And how long does it take to review? How can I prove I didn’t copy from another source? or I haven’t used any copy elements from another source? 

[ana_tomy]

Hi @soikotdesign,

Your account is now under review.

This process can take up to 90 days since there are multiple teams involved.

We want to cover all the information before making a decision, so please sit tight and wait to hear back from our Customer Support.

Thanks for your patience ☺️

[pranto975]

From what I know it might take 30 - 60 days for Fiverr to review your gigs. I recall seeing this answer somewhere in the forums. Hopefully someone more experienced can help you. Apology in advance if there is any mistake from my side.🙃

[soikotdesign]

20 minutes ago, ana_tomy said:

Hi @soikotdesign,

Your account is now under review.

This process can take up to 90 days since there are multiple teams involved.

We want to cover all the information before making a decision, so please sit tight and wait to hear back from our Customer Support.

Thanks for your patience ☺️

Thanks for your support (ana_tomy)

[creativecolumn]

In the meantime, you can gather source files of your deliveries, as well as Gig images.