Asked to verify fiverr account

[datamino]

fiverr account asked to verify, must be verified from mobile. But every time I tried to enter the link given by fiverr, I got stuck to verify. The picture like below comes up. It asks for permission. I have tried a lot, I have resorted to many people but no one could solve this problem, finally I found the solution by searching YouTube and watching videos. The solution is to login Fiver account in Chrome browser and after entering the link provided by Fiver, the option to take a picture of the ID card will be opened.

[lalitsdmittal]

You can raise a ticket, they fiverr team will solve the issue.

[datamino]

Already, I solved it. Thanks for your tips.

[meldawn9]

I had trouble verifying too, so I borrowed a friend's new device. Finally got it done.