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Unhide Reported Posts & Submit them to the Trust & Safety team for review


yourbrandingpal

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These are from ToS page found here https://www.fiverr.com/terms_of_service:

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User Conduct and Protection
Fiverr enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on Fiverr reflect the diversity of an expanding Gig economy. Members of the Fiverr community communicate and engage through orders, social media, and on Fiverr’s Community Forums.

Fiverr maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Fiverr. This section relates to the expected conduct users should adhere to while interacting with each other on Fiverr.

Inappropriate Behavior & Language - Communication on Fiverr should be friendly, constructive, and professional. Fiverr condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Reporting Violations
If you come across any content that may violate our Terms of Service and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

So, requesting the forum team to forward such instances of potential violations of community standards/terms to the trust and safety team for further review instead of merely hiding these posts/threads. 

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On 10/3/2023 at 3:55 AM, yourbrandingpal said:

So, requesting the forum team to forward such instances of potential violations of community standards/terms to the trust and safety team for further review instead of merely hiding these posts/threads. 

The whole point of hiding the posts IS to comply with "To protect individual privacy, the results of the investigation are not shared." If a user is violating either the forum rules or the Fiverr ToS, the post is hidden for privacy. 

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Just now, imagination7413 said:

The whole point of hiding the posts IS to comply with "To protect individual privacy, the results of the investigation are not shared." If a user is violating either the forum rules or the Fiverr ToS, the post is hidden for privacy. 

You are hiding posts - in other words, not sharing it with the Trust & Safety team - in other words, hiding potential violation of ToS from the trust and safety team and hence an accomplice in hiding potential violation of terms of service - hence the suggestion.

Anyhow, I'm getting the legal team involved as well, this discussion will be taken up internally with as many stakeholders as possible. 

However, I did not appreciate you merging the suggestion into an unrelated thread, request you to please undo it.

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Hmmm, forum rule one wording was updated recently. Give me one moment, I'll do that.

Old wording: https://community.fiverr.com/forums/topic/253722-community-standards-forum-rules-2021

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1. When starting a new discussion, please check that you aren’t duplicating an existing discussion thread or creating one that is very similar. These will be removed.

New: 

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1. Create unique posts. When starting a new discussion, ensure it differs from an existing thread. [...]

Definitely a difference. So, yeah, your topic is different enough to call for a separate thread. 

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