14 day cancellation rate clarification needed.

[tanveer_ahmed1]

Does the buyer need to place the order again with the same amount after cancellation in order to maintain the cancellation rate?

[donnovan86]

4 minutes ago, tanveer_ahmed1 said:

Does the buyer need to place the order again with the same amount after cancellation in order to maintain the cancellation rate?

He needs to reorder. I don't think Fiverr said anything about duplicating the initial order's amount. As long as the buyer reorders it should be fine.

[tanveer_ahmed1]

12 minutes ago, donnovan86 said:

He needs to reorder. I don't think Fiverr said anything about duplicating the initial order's amount. As long as the buyer reorders it should be fine.

I hope so. Thank you. 

[donnovan86]

42 minutes ago, tanveer_ahmed1 said:

I hope so. Thank you. 

I am pretty sure there are situations when a buyer orders more than they wanted by mistake and want to cancel in order to reorder the right amount. So I don't think Fiverr will penalize that. You should be fine. You can talk with customer support if you want, but I think what they said is self-explanatory.

[max3dmodel]

I was in this situation a few months ago. And I can confirm that the amount doesn't matter.