order delivery

[pathanybd]

What can we do when the buyer is asleep but the delivery time is gone

[vickieito]

On 5/24/2023 at 12:54 AM, pathanybd said:

Client was happy with my design .But after delivery, I got a bad review

Hi @pathanybd,

The client's bad review has nothing to do with your design. Your design was good. The customer specifically mentions that you were "slow" and "hard to communicate with." So those are points that you should address in your response to the buyer's review so that you can show potential customers that you are addressing those concerns that the buyer mentioned.

You should also work on those points as you try to build your business on Fiverr. Ask yourself - how can I be more responsive to my customers' needs? How can I improve my communication with my buyers?

Good communication paves the way for a great customer (and seller) experience, so it's something that I'm always trying to improve. 

[shahzadaseo]

Send a polite and professional message to the buyer, explaining the situation and apologizing for the delay. Let them know that you have completed the work and are ready to deliver it as soon as they are available.

[pathanybd]

Hi everyone I am facing a problem. 2 days ago I received an order from Fiverr .Client was happy with my design .But after delivery, I got a bad review from the buyer. what should i do now

[yeasinshamim74]

Remember, receiving a negative review doesn't define your entire business. Focus on providing excellent service to your future clients and maintaining a positive reputation.

[mafive_concept]

I did a work for a client and the client keep asking me to redo the work with entirely different reference images, I have done like 2 different scribble art for the client and the client sent another image. I refused to do it and the client is threatening to give me 1 star rating 

[mafive_concept]

You can also apply for extension of delivery date. 

[imamiopial]

Why does it matter?

If you're done deliver the work and if the buyer needs some changes then the buyer will ask for revisions.

[lipibookkeeper]

If you finished the work you can deliver the work and write a message. when buyer see need any correction, then buyer send it to you for revision. 

[proconsultn2035]

6 hours ago, mafive_concept said:

I did a work for a client and the client keep asking me to redo the work with entirely different reference images, I have done like 2 different scribble art for the client and the client sent another image. I refused to do it and the client is threatening to give me 1 star rating 

If it's completely different from the initial requirements, politely remind about the scope you initially agreed on and the quote. Then let him know you'll charge extra for the extra work. 

[proconsultn2035]

Bad reviews and cancellations are all part of the journey. So ensure you do extremely well with the subsequent orders so the clients can leave positive reviews. 

[sajalmitu9]

After complete the work,you send a message buyer.Then delivery the work.ok..I will solve your problem.