Late delivery

[kyokito]

Does it affect whether you were late 12 minutes or 15 days? I mean, does the percentage drop all the same or does it depend on how long it took you to deliver after being late? 

[easd41]

The percentage remains the same, but that is not the primary factor that should bother you. Whether the client receives the order with a 12-minute delay or 15 days, there is a difference, and customer satisfaction is significantly different in the two cases. I believe that should be your primary concern. 

I recommend setting accurate delivery times and delivering orders on time.

[filipdevaere]

Same effect.

12 minutes or 2 weeks is "late". The percentage drop is the same.

[kyokito]

Thank you!

[taslimabegum28]

Before delivery, You can extend the time