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How to get back good Avg,responce time?
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Fraud Transaction of 1133.82 from my acocunt. It's Been 23 Days!!! Nothing Got Back.
By masad01, in My Fiverr Experience
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Question
svitlanadesign
Hi everyone! I Wish to all good New 2023!
My question: How to get back good Avg,responce time?
I live in Ukraine. From 10.10.2022 russia bombing our energy system.
Because of it we had not for a long time internet and I could not answer to customer intime.
Before this My Avg,responce time was 1 hour. I always tried to communicate fast .
After this problem Fiverr make my Avg,responce time - 8, 13 and now 21 hours.
Customers can think that I answer in such long time always, but it is not true. It was jusr one time.
Maybe you know how to solve this problem? I think some sellers can go to hospital, to vacation
and also receive this Long Avg,resptime indicator.
How they solve this problem?
How does this affect seller rating?
Thank you for your feedbacks.
Svitlana
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