Fiverr support problem

[Guest monjurul31]

I have done one of my buyer's work correctly as per his requirement. But he is saying not correct, so now he wants to cancel the order. I sent a message to fiverr support for this. But they are not responding, 24 hours already passed. so what can I do?

Edited December 16, 2022 by monjurul31

[jonbaas]

5 minutes ago, monjurul31 said:

But they are not responding, 24 hours already passed. so what can I do?

Be patient, and wait until they do. But be aware too, that there might not be the response that you want, if Support is unable to assist.

[mariashtelle1]

10 minutes ago, monjurul31 said:

as per his requirement. But he is saying not correct

Well, if he is saying that it’s incorrect then it wasn’t really as per his requirements? 
 

wait for support to reply, they will eventually but I’m pretty sure they will come back with “we can’t force buyers to accept orders, please try to communicate and resolve it with your client”