I delivered an order 18 min late and after 2 hours buyer wants revision. Does my order compilation rate consider 18 min or 2 hours 18min ?

[alii_recruiter]

So, I delivered an order 18 minutes late. Had some technical issues. And after 2 hours, client wanted revision. I just wanted to know, that if the order compilation rate will consider my order 18 minutes late, cuz that's when i first delivered the order, or 2 hours and until the order is marked completed ?

[Guest lloydsolutions]

11 minutes ago, alii_recruiter said:

I just wanted to know, that if the order compilation rate will consider my order 18 minutes late, cuz that's when i first delivered the order,

Yes it will.

[vovkaslovesnyy]

If you weren't notified that you were late before the first delivery, you will be fine (the order is considered late with a tiny delay after the original delivery time). 

When your buyer asks for a revision, it doesn't affect your stats. 

Quote

Note: Even though the order timer keeps ticking down after the order is marked as "rejected", the seller is not timed on delivering the revisions.   The on-time delivery statistic only measures the first delivery made on the order. 

 

[donnovan86]

Simply put, if you received an email from Fiverr saying that the order is late, then the order is seen as late. If you delivered after the deadline but Fiverr didn't send any email saying you are late, you should be fine. 

[genix_art]

I think late delivery not affect the order complication rate it affect only for deliver on time rate so if you late your deliver on time rate goes down