What to do !? ...buyer not responding

[tanmay310]

Hi,

Buyer didn't responding. What to do now !? I already request for time extension and it is about 3 days. The buyer don't seen yet.

If a buyer submits an order and never comes back... what will be the operation !?


Thanks

[Zahid I.]

If you get the instructions already (full), and worked on that then you can initiate the delivery.

If you didn't get the details yet, then you can contact fiverr support for assistance with cancellation. It will not affect your completion score.

Edited August 7, 2022 by seven_sign

[Zahid I.]

If you initiate the delivery, write in details to the buyer that why you initiated the delivery and also will be available to make any changes when he will return and asks.
It will give a positive impression and also providing that support will build a good relationship with your buyers and increase your opportunity to get repeated orders.

[imdashik33]

If your buyer didn't respond back to within one day then you can reach this marketplace customer support. Then they will try to communicate with your buyer here and also share their communication progress step by step. 

[niloyb2b]

On 8/16/2021 at 9:38 PM, seven_sign said:

If you initiate the delivery, write in details to the buyer that why you initiated the delivery and also will be available to make any changes when he will return and asks.
It will give a positive impression and also providing that support will build a good relationship with your buyers and increase your opportunity to get repeated orders.

in case the work is not completed, delivering like this will count as misuse and will get you banned. trying to extend the delivery time or talking to support is best option rather than risk losing your account.

[tanmay310]

@seven_sign Thanks for this informative and helpful reply

[tanmay310]

@seven_sign Actually I thinks so. It will be the best solution... Thank you so much for sharing the fruitful instruction.