I'm struggling to see the advantage for them in this situation. We're contributing significant revenue, yet it feels like our efforts are overlooked. I've received numerous positive reviews, and I'm confident that my clients have also provided positive private feedback many have even messaged me to confirm they've done so after their orders were complete. Given their satisfaction with my service, it's unlikely they've left negative feedback. Despite this, my success score remains at 4 and shows no signs of improvement. I'm at a loss for how to elevate my account further, especially considering my gigs were frequently highlighted as Fiverr's Choice over the last two years, up until October. It's baffling why, despite these achievements, there hasn't been a positive change in my account's standing.