joe_arkhurst_1 Posted April 18, 2014 Share Posted April 18, 2014 Hello i am a newbie in fiverr i made a payment for a gig http://www.fragglesrock.com/fragglesrock/ using bitcoin for 85$ the money was withdrawn from my bitcoin address, i got response from fiverr saying the order receive a different amount that i should contact the merchant for retrieve or misplaced fund order number 1637807. this is the bitcoin address to confirm the payment https://fragglesrock.info/i have submit a ticket to fiverr and i get a ticket number #600994 its over 2 days now i have no response they gave me this link to cheeck my ticket updates but it keeps rejecting my username and password http://support.fiverr.com/hc/requests/600994Please help me on how to contact fiverr to resolve it i really need to meet a deadline with this gigSheriff’s Note: It is not cool (or allowed) to call out others on the Forum.Sheriff’s Note: If you want to upload an image to the forum the dimensions are 670 (width) x 315 (height) pixels. Link to comment Share on other sites More sharing options...
scoban Posted April 19, 2014 Share Posted April 19, 2014 It sounds like a bitcoin issue. I’m sure you’ll hear back from the CS team very soon. Having your ticket# handy always helps expedite. Link to comment Share on other sites More sharing options...
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